Question about Lexmark X83 All-In-One InkJet Printer

4 Answers

Lexmark X83 "Unlock Scanner" error

When I plug the printer I get the message Unlock Scanner. I looked for solutions in Lexmark web site and I tried both posted. One, to move lock button in back up and down, unplug the device, wait one minute, plug it again; the other one, after lock, unlock and unplug, turn device in its left side, plug again, etc. Nothing worked. Same error as soon I plug it.  Does anybody have any other solution?

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  • 5 more comments 
  • Anonymous Nov 06, 2007

    I Keep getting 'unlock scanner'. Printer will not work.

  • Anonymous Dec 17, 2007

    Unlock Scanner and nothing works

  • Anonymous Feb 28, 2008

    SAme problem

  • Anonymous Mar 03, 2008

    Lexmark X83 Printer/copier/scanner ....comes up with "Unlock Scanner".

    I have unplugged from back of machine, unplugged it, shut power off and disconnected and reconnected ....sometimes it will correct it self but this time, it keeps saying "Unlock Scanner".

    Any solutions to this problem would be wonderful!

    Thank you, Diane @ rgofourth350@charter.net

  • Anonymous Mar 03, 2008

    Lexmark X83 keeps coming up "Unlock Scanner". I have unplugged the 2 on back of machine, unplugged from wall, disconnected and reconnected, turned power off ...sometimes it corrects itself but this time it is not.

    Any solutions to correct this problem would be wonderful

    Thank you, Diane

  • bullfrog222 Mar 10, 2008

    every time i turned on the printer i get a unlock scanner,i have turned off the printer and unpluged the port,and had it at a 45degree angle

  • djmac7539 May 17, 2008

    I have the same problem. I've tried unplugging power cord, USB cable,
    turning off power, flipping red switch on back, turning printer onto
    left side, reconnecting everything and rebooting. I've even uninstalled
    printer/scanner application and reinstalled it. Nothing is
    working!

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4 Answers

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I had the same problem and the solution is this: There is a red lever switch by the power chord on the scanner/printer. Above this red lever switch is the drawing of a lock in the "locked" position and at the bottom this red lever switch is the drawing of a lock in the "opened (unlock)" position. The lever on the red switch should point to the "opened" lock symbol (unlock). It the switch lever is pointing to the "locked" position of the lock symbol, flip it to the "opened" position and recycle power on the scanner by removing the power chord for a 30 seconds. If the lever is pointing to the "unlock" lock symbol, flip it to the "locked" position and then back to the "unlocked" position and recycle power. Good luck!

Posted on Oct 23, 2008

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YOU ARE NOT GOING TO BELIEVE THIS!!!! I HAVE A 5150 LEXMARK. IT HAS BEEN SAYING UNLOCK SCANNER.
I FIXED IT BY LIFTING THE COVER (AS IF CHANGING THE INK CARTRIDGES) THERE IS A LITTLE RED LOCK DEVICE RIGHT NEXT TO THE BIGGER LOCK DECIVE (USED TO HOLD THE COVER UP TO CHANGE CARTRIDGES). THE LITTLE LOCK WAS PUSHED UP, I PULLED IT DOWN, CLOSED THE COVER AND VOILA! FIXED!

Posted on Apr 27, 2008

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Hi,
I had this problem and am still getting it regularly
Lexmark support say remove power and usb leads take off loose top and take out papers turn it on its side and shake vigorously!
It works for me.
Best of luck...

Posted on May 04, 2008

  • rush_0 Jan 17, 2011

    Mine did the same thing even after unlocking. I finally took the top part off (you'll have to remove two small screws on the top back under the scanner cover and then kind of pry the top loose) and found that the belt had came loose from the scanner bar. I had to push it back into the little slot on the end of the bar. Once I did this, it works perfectly with no errors.

×

1 pulls out and it inserts a AC adapter again.
2 lifts the right of the printer by 45 degrees.
3 turn on power switch.

Posted on Mar 01, 2008

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