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My Tomtom XL won't turn on. No reset button apparent

My 5 month old Tomtom XL won't turn on. Have tried holding down the 'on' button for a longer period, but no joy! The green light is on, but it won't turn on. Connected to my computer, still same problem Does not appear to have a reset button.
Please, can someone help?
Many thanks,
Pam

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  • pakenham May 18, 2009

    TomTom XL won't reboot - have tried everything. There is no reset - the device comes on and then freezes.

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  • 171 Answers

The reset button is on the bottom of your device. On my older model XL it is just above the sd card slot. If you have the newer model XL 330 then you have to hold down the on/off switch for 20 seconds to do a reboot. If you have not used it in a while let it charge for 30 monutes before doing a reset.
Hope this helps

Posted on May 12, 2009

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