Question about Tomtom GO 720 GPS Receiver

1 Answer

My Tomtom XL won't turn on. No reset button apparent

My 5 month old Tomtom XL won't turn on. Have tried holding down the 'on' button for a longer period, but no joy! The green light is on, but it won't turn on. Connected to my computer, still same problem Does not appear to have a reset button.
Please, can someone help?
Many thanks,

Posted by on

  • pakenham May 18, 2009

    TomTom XL won't reboot - have tried everything. There is no reset - the device comes on and then freezes.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 171 Answers

The reset button is on the bottom of your device. On my older model XL it is just above the sd card slot. If you have the newer model XL 330 then you have to hold down the on/off switch for 20 seconds to do a reboot. If you have not used it in a while let it charge for 30 monutes before doing a reset.
Hope this helps

Posted on May 12, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My sat nav xl one is off with the green light on, I cannot turn it on and there appears to be no reset button

First, check and make sure your battery is fully charged. Then try to do a "Reset" .... by pressing and holding down the ON/OFF button for 5 seconds (or a lot more) until the device powers on again. Yes, at times, it may take a minute or more ! of holding that button down.

Sep 08, 2011 | Tomtom GO 720 GPS Receiver

1 Answer

In-laws borrowed the gps it now does not work at all, they say nothing happened, but it will not even turn on. When I hold the on switch down it flickers like it is coming on, but nothing happens. Any...


Aug 07, 2011 | Tomtom One XL GPS Receiver

1 Answer

Where is the reset button on the Tomtom xl340s

The TomTom XL 340-S uses the power button as a reset. With the unit turned off, hold down the power button for approximately 15 seconds, until the TomTom turns on. As soon as the unit turns on, release the power button. The unit is now reset.

Nov 21, 2009 | Tomtom XL 340S Car GPS Receiver

1 Answer

I have a tomtom xl that was bought 2 months ago and working perfectly until today! it will not turn on or do anything!

If iIf you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release

You may have to power down and then up again and even hold down the power button a little longer the first time you do this.

Seeing a few start up issues around at the moment but am not sure if it is a tom-tom update issue or just the tom-tom itself.

If you do a hard reset you may have to set some of your preferences back too.

Dont forget to charge it for a few hours first before trying to use it !

Aug 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

My tomtom takes up to 20 minutes to acquire a signal when driving

try updating with the latest GPSfix updates via the tomtom home software

GPSfix updates are renewed weekly because the satelites are constantly moving

Jul 15, 2009 | Tomtom One XL GPS Receiver

1 Answer

Lost gps and then found 6 months later and cant remember password

To reset your ONE XL, use a straightened paper clip, or something similar, to push the reset button. The reset button is next to the memory card slot, on the bottom of your ONE XL. Then turn your ONE XL on it will be back to it's factory settings.

May 11, 2009 | Tomtom ONE XL GPS

1 Answer

Won't turn on

Partial Solution
My Tomtom xl 30 (if it has not been used for a few hours) takes up to one minute of holding the power down to turn on. ie a reset!

Dec 27, 2008 | Tomtom One XL GPS Receiver

1 Answer

Reset Button

hey mate, sorry I was making coffee.. I just checked some forums and apparently the XL has no reset button.. pfff.. but to reset on these or later models, just hold down the power button for 15 seconds.
try that..
i'll definitely still be here, if you need a second opinion.
good luck this time hopefully hoho

Dec 17, 2008 | Tomtom One XL GPS Receiver

8 Answers

Tomtom one XL

You dont specify "all the usual" things you have tried. Have you tried taking out the simcard if you have one and then pressing the reset button? Replace the sim and fire up the tom tom. Works for me.

May 11, 2008 | Tomtom One XL GPS Receiver

2 Answers

Tom tom one xl

Does the battery come off. If so take it off wait a few minute re -install and try again to restart.

Apr 04, 2008 | Tomtom One XL GPS Receiver

Not finding what you are looking for?
Tomtom GO 720 GPS Receiver Logo

Related Topics:

3,538 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

7993 Answers


Level 3 Expert

76691 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides