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Trouble installing itunes

When i start the installation, it tells me i don't have proper access to some key. i can't remember the full name, HKEY_LOCAL_MACHINE... (etc). it tells me to verify access to the key and try again, but i don't know what its talking about. i saw on the apple support it might be a permission issue, but i ran it as administrator and had the same problem... please help?

thanks, stacey

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  • 135 Answers

What you are having is an issue with the computer and the registry about the only thing you will be able to do is run an operating system repair with the disks that came with your computer. this should take care of your issue

Posted on May 12, 2009

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Posted on Jan 02, 2017

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After installing ios7 tp ipad, cant access itunes or apps store


If you are having trouble accessing itunes and app store then it is possible that you have not updated your itunes to the latest version. Open itunes on your computer and check for updates then everything should start working again.

Sep 28, 2013 | Computers & Internet

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"access denied" in XP


<p>Introduction:<br /> <p>When installing or uninstalling the printer driver, a message may appear stating that <span>access is denied</span>. This may occur in Windows 2000 or XP. It may be necessary to edit the registry of the computer to resolve this issue. <br /> <p>Editing the registry with the instructions in this document may bypass security profiles. Please consult your system administrator.<br /> <p>According the instructions below, first check the service pack on your computer, and if necessary update it. If the issue is not resolved, proceed and edit the registry.<br /> <p>Instructions:<br /> <p><b>Step 1: Check the service pack</b> <br /> <p>The issue may be resolved by updating the service pack, if the most recent service pack is not already installed. To check which service pack is installed on the computer, complete the following steps: <br /> <ul> <li> <p><b>Windows XP:</b> Click Start, right-click My Computer, and then click Properties. Under System:, the service pack is listed. <br /> <li> <p><b>Windows 2000:</b> Right-click My Computer and then click Properties. Under System:, the service pack is listed. <br /></li></ul> <p>Make a note of the service pack information. <br /> <p>On the Microsoft Web site, find the Windows Update information. Check to verify the latest service pack and whether it is installed on your computer. If necessary, follow the instructions provided by Microsoft, or contact Microsoft for help, to install the service pack.<br /> <p>If the error message returns and you are unable to install or uninstall the printer driver, proceed to Step 2.<br /> <p><b>Step 2: Edit the Registry</b> <br /> <p>Window maintains most of the information about your computer and its programs in a file called the registry. It is important to backup the registry before editing it. If mistakes are made when editing the registry, your computer may not function properly. Having a backup copy of a working registry will allow you to restore your computer to a working state if mistakes are made while editing the registry.<br /> <p><b>Backing up the Registry</b> <br /> <p>Complete the steps in this section to backup the Windows registry. <br /> <ol> <li> <p>Click Start and then click Run. <br /> <li> <p>In the Open box, type regedit. Click OK. <br /> <li> <p>In the Registry Editor, select My Computer. <br /> <li> <p>In Windows 2000, click Registry and then Export Registry. <br /> <p>In Windows XP, with My Computer highlighted, click File and then Export. <br /> <li> <p>Browse to a file location that will be easy to remember. <br /> <li> <p>Under Export Range, select All. <br /> <li> <p>Type in a filename. Suggestion: registry_backup with the current date. <br /> <li> <p>Click Save to save the backup copy of the register. <br /></li></ol> <p><b>Editing the Registry in Windows XP</b> <br /> <p>To make the necessary changes to the registry in Windows XP, follow these instructions: <br /> <ol> <li> <p>Click the ( <b>+</b>) next to HKEY LOCAL MACHINE. <br /> <li> <p>Click the ( +) next to SOFTWARE. <br /> <li> <p>Right-click Hewlett-Packard, then click Permissions. Verify that Full Control is checked in the Permissions for Users box below the Group or user names box. Then, click OK. <br /> <li> <p>Click the ( +) next to Hewlett-Packard. <br /> <li> <p>Right-click HPDJ PRINTING SYSTEM CONFIG and then click Permissions. Verify full control is allowed for each user on the list. Then, click OK. <br /> <li> <p>Right-click HPZ and then click Permissions. Verify full control is allowed for each user on the list, then click OK. <br /> <li> <p>Click the X in the upper-right corner of the Registry Editor to close it. <br /> <p>Now, with the registry edited properly, uninstall and reinstall the printer.<br /></li></ol> <p><b>Editing the Registry in Windows 2000</b> <br /> <p>To make the necessary changes to the registry in Windows 2000, follow these instructions: <br /> <ol> <li> <p>From the desktop (with the registry closed), click Start and Run. <br /> <li> <p>In the Open: box, type <span>Regedt32</span> and then click OK. <br /> <li> <p>In the tiled windows, find the one labeled HKEY_LOCAL_MACHINE on local machine and maximize it. <br /> <li> <p>Double-click HKEY LOCAL MACHINE. <br /> <li> <p>Double-click Software. <br /> <li> <p>Click the Hewlett-Packard entry. <br /> <li> <p>Click Security on the menu bar at the top of the window. <br /> <li> <p>Click Permissions. Verify that Full Control is checked in the Permissions box. <br /> <li> <p>Double-click Hewlett Packard. <br /> <li> <p>Click HP DJ PRINITNG SYSTEM CONFIG. <br /> <li> <p>Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK. <br /> <li> <p>Click HPZ. <br /> <li> <p>Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK. <br /> <li> <p>Close and exit from the registry.<br /> <p>Now, with the registry edited properly, uninstall and reinstall the printer.<br /></li></ol>

on Mar 10, 2011 | Computers & Internet

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HOW TO USE A TRIAL SOFTWARE AGAIN AND AGAIN WITHOUT ANY TROUBLE


TO DO THIS YOU NEED A SOFTWARE NAMED "PROCESS MONITOR" BY THE MICROSOFT FROM THE LINK
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx


PROCESS MONITOR is a free tool for Windows that shows real-time file system, Registry and process/thread activity. With this you can see which applications are accessing your Registry, which keys they are accessing, and the Registry data that they are reading and writing – all in real-time.

Run process monitor and install the trial software. Now find which key the software has added or modified, and note down the name and path of the key. Once your software trial period has expired, you can revert back the changes and uninstall the software and can install it again without any trouble.

on Dec 17, 2009 | Computers & Internet

1 Answer

How i can reuse the norton 360 v 4.3.0.5 Its trial period is expired. Plz send me product key or trial reseter. special thanks


Please remove the existing version of Norton program from the control panel, then go ahead and delete all Symantec and Norton files from the computer's C or D drive.

After that, open your registry and first take a back up just in case anything get deleted by mistake.
Then delete all Norton and Symantec files from HK CURRENT USER, HKEY LOCAL MACHINE, HKEY USERS, HKEY CURRENT CONFIG.

You can click on the SOFTWARE folder in each class to find the Norton files if any.
To open your registry editor, type regedit in RUN command (windows key+R)

After that you can again install a trial version of Norton for 30 days.

Feb 05, 2011 | Symantec Norton 360 Full Version for PC...

1 Answer

I can't download iTunes. I'm using windows vista.


Right click the iTunes install program and click "Run as an Administrator". This will give you full access. Letme know if this works!

EDIT:
What version of Vista are you running??? (eg Home Premium x86 or 64bit, etc.) and also, is your account a Limited or Administrator???

EDIT 2:
Also, have you installed Quicktime or iTunes ever before on your computer with Vista??? If you did, you have to login to the account that installed it before.

EDIT 3:
Vista is really weird with quicktime and iTunes., so basically your problem is that you have to be on the user name that installed quicktime, using the "Run as Administrator" option. Ive seen this before with Vista and it has to do with ownership permissions.

Dec 01, 2010 | Computers & Internet

1 Answer

When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.


Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Aug 06, 2010 | Apple iTunes

1 Answer

I learned that my CA software was not operating properly because I still have Norton anti-virus on my system. CA support told me to uninstall Norton and reinstall CA. I downloaded the Norton removal tool...


Please delete the files of Symantec from hkey users, hkey local machines, hkey current user and remove Symantec, Norton files frm common files in program files application data, local settings... and next steps is .... to be continued..next week

Oct 18, 2009 | Symantec WinFax Pro for PC

1 Answer

I keep getting an error message when trying to install iTunes and Quick Time: iTunes.exe-Unable to locate component. This application has failed to start because QTFC.dll was not found. Re-installing the...


Uninstall your older version or any version of I tunes. Do a search for itunes and if you find more, remove them, Try it with the uninstall program utility first. If you have problems uninstalling it, maybe it tells you that you don't have permission( this has happened to me with other programs), then look for a program on the internet called "revo uninstaller". This is a great program for pesky programs that don't or can't be deleted. This "will" take em out. then, just re-install the program.

Sep 14, 2009 | Compaq Presario Notebook

2 Answers

I'm having trouble installing iTunes 8 to a PC


First off: What a good daughter/son you are!

I'm probably pretty safe in presuming the following:
  • The installation software you're trying to install is contained on a CD/DVD disk and inserted into a drive OTHER than "F:\"?
  • iTunes software (of at least some type) has been installed at some point in the past on this computer?
In this case, what's most likely occurring is there's a key ("value" more accurately) that has at some point in the past been entered into the Windows registry. The common name of this "Value Name" is "SourcePath". The registry's iTunes "SourcePath" probably contains "F:\" in the "value data" field. IN OTHER WORDS: Because of this registry key value, iTunes EXPECTS (in this case DEMANDS) that the source of any iTunes installation software will be from the F:\ drive (which currently does NOT exist).

THE IMMEDIATE FIX:

As "gymowner" alludes, you can MANUALLY launch the installer via: Start > Run... > type "DRIVE_LTR*:\setup.exe" (without quotes), then "OK"
* where DRIVE_LTR is the drive the installation disk is inserted into. EXAMPLE: D:\setup.exe

THE MORE PERMANENT FIX:

If you choose to, you can both check and correct any FUTURE occurances of this registry mismatch by:

1. Opening up your Windows registry editor (REGEDIT): Start > Run... > type "regedit" (without quotes), then "OK".
2. Navigate thru the +/- collapsible structure to the following two keys ...

HKEY_CURRENT_USER\Software\ITUNES_NOMENCLATURE*
HKEY_LOCAL_MACHINE\SOFTWARE\ITUNES_NOMENCLATURE*
* where "ITUNES_NOMENCLATURE" is whatever name iTunes software is named within the registry.

3. Search for and locate the value(s) (again, probably "SourcePath") that contain the erroneous "F:\" value and change to the desired drive (i.e., most common CD/DVD drive used on this computer). EXAMPLE: change "F:\" to "D:\" (without the quotes).

ADVISORY: If you're NOT COMFORTABLE making changes within the registry, YOU ARE WELL ADVISED TO GET SOMEONE WHO IS TO HELP YOU. Any INADVERTANT CHANGES TO THE REGISTRY HAS THE POTENTIAL OF SEVERELY DAMAGING YOUR OPERATING SYSTEM (i.e., Windows XP/Vista).

Good luck, and please post back to let me know how things work out, or if you have any further questions.

"Today's the best day of my life...and NOW you're part of it!"

Dec 22, 2008 | Apple iTunes

1 Answer

Spyware InstantShare removal


HI

go to start , run , type in regedit.exe

---------------------------------------------------------
Registeration editor is displayed
-------------------------------------------------------

go to HKEY LCM _MICROSOFT_WINDOWS/WINDOWSNT_UNINSTALL

Delete the uninstall entry. now go to search in the registery and delete all keys by typing the name and click search and delete.

Now delete all the program files that were installed with the programs

Nov 12, 2008 | Microsoft Windows XP Professional

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