Question about Video Game Consoles & Games

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My son's PS3 stopped working and the disk that was in the console at that time was stuck. Sent the console (with stuck disk inside) to Sony for repair. On return console working fine, but disk will not work. All other games work in the console - no problem!! We have deleted all game data, but this does not help!!

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  • wlbarnett May 12, 2009

    Disc is unable to be replaced under warranty as the game is 6 months old.

  • wlbarnett May 12, 2009

    Disc was removed by Sony when console was repaired. They sent the disc back separate to the console, console ok, but disc is not..

  • wlbarnett May 12, 2009

    Please note that the console was repaired and sent back. The disc that was stuck in the console was sent back but it does not work - the game keeps freezing and will not load. The console is fine.

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Dear customer,                    This is not at all the fault of the ps3 consloe. Some games get frozen during gameplay in ps3 and xbox360. The only way is to replace them. We recommend you not to try the damaged disc again and again on your repaired console and spoil the lens reader of the console.Thank you. 

Posted on May 12, 2009

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1-800-345-SONY (7669), sounds like your dirve broke, the only way to fix it is to call sony and send it in, it should still be under warrenty

Posted on May 12, 2009

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Hi there,

You need to open that whole assambly to remove that cd.....

post further comment for more help..
Thanks

Posted on May 12, 2009

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Hi wlbarnett,

thanks you for using fixya.

the disc that was stuck clearly got damaged, but good news that the console is okay with all other games.

have the disc replaced if it is still covered by the warranty peroir and explain to them what happened and that sony repaired the console for you.

hope this helps out.

regards,

voodoo

Posted on May 12, 2009

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or go to youtube and look for a PS3 Ylod fix,,

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