Question about Refrigerators
My ice maker stopped working recently. The ice is built up and won't release into the bin. We melted the ice off and it worked for a day, but built up again. I contacted Frigidaire and they suggested I replace the heating element. I called a local dealer and they said I should replace the entire ice maker bc I could cause more problems replacing one piece. I'm nervous this won't fix the problem, although the valve seems ok since it's a single valve and the water side works fine. Also, the arm is down.
What do you recommend? I'd hate to spend $100 and still have issues, and there's no return on electrical parts at this dealer.
I read another post re: a similar issue and a thermal cutout was mentioned, but they also said to replace the entire ice maker. I guess I'd like reassurance that I'm doing the right thing.
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Posted on Jan 02, 2017
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Hello - If your ice maker has stopped producing ice completely, you can try to check the following:
1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
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