Question about Refrigerators

1 Answer

Frigidaire phsc239dsb0 ice maker

My ice maker stopped working recently. The ice is built up and won't release into the bin. We melted the ice off and it worked for a day, but built up again. I contacted Frigidaire and they suggested I replace the heating element. I called a local dealer and they said I should replace the entire ice maker bc I could cause more problems replacing one piece. I'm nervous this won't fix the problem, although the valve seems ok since it's a single valve and the water side works fine. Also, the arm is down.

What do you recommend? I'd hate to spend $100 and still have issues, and there's no return on electrical parts at this dealer.

I read another post re: a similar issue and a thermal cutout was mentioned, but they also said to replace the entire ice maker. I guess I'd like reassurance that I'm doing the right thing.

Posted by on

  • 1 more comment 
  • missyrett Oct 15, 2007

    Thanks for your advice.

    I replaced the filter for the first time today and when I ran the water for a few minutes it poured out of the tube at the back of the freezer, down into the bin, and to the bottom of the freezer. We took the filter out and put it back in, but it still leaks. What could be wrong?  It doesn't leak in the fridge and everything seems to be connected properly- I didn't change anything and the water worked fine before. I am going to replace the ice maker, but now have this problem to deal with. Help!

  • missyrett Oct 15, 2007

    But if I didn't do anything else, why would replacing the filter cause this problem?

  • Anonymous Dec 21, 2008

    Have a brand new whirlpool 24.9 Cu.Ft. french door Refrig.Ice maker full of ice and the rm is stuck in upright position.Wont dump ice so when the call for water it just flows all over frig.Also everything on the left side of Fridge freezes but not on right Controls set at 0 38 recomendended by installers Thank you



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 473 Answers

Yes it is best to replace the whole icemaker.  Heaters don't go bad very often but thermostats do.  You need to know what you are doing to test these parts.  I would recommend replacing the whole ice maker and I have worked on thousands of them.

Posted on Oct 14, 2007

  • Craig Shelton
    Craig Shelton Oct 15, 2007

    The problem is going to be either in the power board behind the dispenser cover or the water valve itself.  I would say the water valve would be more likely.  If you are getting water out of the door and out of the fill tube to the ice maker at the same time I would say the problem is in the valve.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Just recently, the ice maker stop dumping the ice cubes from the tray into the bin.

I believe the "tray" is supposed to get heated at end to let the ice release. Faulty "heater connection?" May need repairman diagnostic.

Jan 09, 2018 | Liebherr Refrigerators

1 Answer

Dce33a1bb ice maker makes ice but doesn't stay frozen

Poor draining of water in the ice bin will cause a high rate of ice melting, Remember this is not a freezer but an ice maker. If the machine is making ice OK but it is melting to fast then check to make sure the bin is draining all the melt off and not letting water stand in bin causing ice to melt fast.

Sep 05, 2014 | Scotsman DCE33PA1BC 15in Built-in...

2 Answers

The ice maker do not give the ice

I had a problem like this it could be a few things but mine was some way or another I had a bunch of frozen ice freeze all the moving parts I had to take everything out and melt the ice it works fine now

Mar 31, 2013 | Frigidaire Refrigerators

1 Answer

Scotsman icemaker dce33 is making ice, but it is melting

Yes it could and also check dump valve it should not let water through during freeze cycle.

Oct 03, 2012 | Scotsman Ice Maker CM3 30inW Cubed Ice...

1 Answer

Frigidaire plhs3teesbe model won't make ice

Hello - If your ice maker has stopped producing ice completely, you can try to check the following:

1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Oct 03, 2012 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

Freezer won't make ice cubes, but does provide cold water.

The water and ice maker are two seperate water control valves built onto the same. Your water control valve for the ice maker may be defective and require that you change the set. Fill ice maker with tap water and allow the water to freeze. If the ice maker dumps the ice into ice bin and then does not refill then this points to the water control valve. If the ice maker does nothing after water freezes then the problem is the ice maker. Send me a model number and I will look up the part numbers for you, Thanks, Sea Breeze

Jul 08, 2012 | Frigidaire Refrigerators

1 Answer

Melting ice

The bin has most likely failed. Apparently the bin insulation on the DCE33 eventually gets saturated with water and loses it's insulation ability. Consequently the ice melts prematurely. Condensation starts to build up inside the bin because it's not cold enough adding to the problem as the water drips on the new ice inside the bin.

Mine is 5-yrs old and I was told that it's all the life I'll get out of it.

If everything else is workng properly, harvest time, cube size, cold water spray, then a new bin is the unfortunate solution.

Apr 02, 2012 | Scotsman DCE33PA1BC 15in Built-in...

1 Answer

Frigidaire ice maker always crushes the ice

Solenoid that switches blades from crushed to cubes is most likely not working and should be replaced

Sep 05, 2017 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

1,051 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers


Level 3 Expert

77947 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides