Did all of the packaging come off the toner successfullywhen first installing. Can you see cyan toner on the transfer roller? (Black roller on actusl cartridge)?
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Cyan cartridge is OK, means that the display shows the level of toner in the cartridge, right? Then chip it is ok. Try another cyan toner, the printer may be that it has broken the opening flap of the laser. Or check if the laser's flap cyan is blocked.
Try creating a document with four different squares, or words, of these colours: yellow, magenta, cyan and black. If all of them print (albeit not with the correct shades) it is probably an ICM driver error. But my guess is that only one of those four colors will print badly, due to a defective color cartridge. The OKI 5150 makes all perceivable colours using cyan, magenta, yellow and black toners, so if one of these malfunctions, the resulting colors will lack the required shade of, say, yellow, and will appear to be "wrong". The yellow colour itself, of course, would simply disappear (the "yellow" you use might actually be 95% yellow and 5% cyan; then the "yellow" square will be printed as a very light shade of cyan, while the other colors - say, 95% magenta and 5% yellow - will turn out almost exact).
Try with the color test and replace any failing cartridge; if all four (almost) pure colours do print incorrectly, it's unlikely to be a cartridge problem, and we'll have to dig deeper.
I think the problm lies between the ink tank and the printhead. When this passage runs dry, sometimes it takes time for the ink to fill this passage again. Try printing again after a day or two.
Hi, If you go to your printer properties, there should be a setting whereby you have to select the option to "PRINT USING BLACK CARTRIDGE ONLY". Make sure this option is selected, otherwise your printer will use ALL colors even if you only print black. Let me know if you need any further assistance. Best wishes, Graemevm
My Brother DCP-115C I have replaced colours Cyan and Magenta both colours still will not print. Ihave gone through the cleaning procedures still will not print these colours
by blue you mean cyan cart. It could be down to the print head bein
glogged up, i would do some deep cleans and make sure the machine is
purging ok, If not change print head, If not it could be logic board
but i have never had it with the cyan colour only megenta and black.
its abrand new epson printer
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