Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Motor Control Board test.

I want to check the motor control board but have no idea how to get the front panel apart. It looks like I need to pop up the top panel in order to get access to the front panel, and there seems to be clips holding down the top panel, but I can't seem to unlock the top.

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  • David B May 14, 2009

    Motor control can be accessed from rear. Was able to resolve problem through a service check.

  • Bruce Volkers
    Bruce Volkers May 11, 2010

    Is this an early model? will it "agitate" but not spin? will the door not lock?

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  • 58 Answers

If you open the front door, you will see four screws along the inside seam. 2 where the door hinges are and 2 on the opposite side. I assume you already found the cheat sheet at the inside back of the controller. So, I'll defer to the cheat sheet for proper troubleshooting procedures... Hope this helps... Bill

Posted on May 18, 2009

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1 Answer

Washer will not run


f06 OR e02 error code means you have an interface communication error. the main control board isn't communicating with the front interface control board. if you pull the washer out and remove the 3 screws coming in from the back of the top panel. the top panel will pull straight back, up, and off. check all the wire connections between the two control board and make sure they are all secure. if everything looks good, then the interface control board may need to be replaced.
f01 e02 means that your motor control board is not reading the tachometer on your motor when it tries to turn the motor. it thinks that the motor is struggling. open the door and turn the basket to make sure it spins freely.

Sep 28, 2014 | Maytag MHW6000XG Maxima High-Efficiency...

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Washer says e01 and 409


E01 means that your main central control board (CCU) and the motor control board (MCU) are not communicating with one another properly. The motor control board is located under the tub mounted to the floor of the washer. The CCU is mounted under the top panel of the washer and is the part with about 100 wires going into it. You'll want to remove the top panel and the lower front panel to check the wire connections and make sure they are all secure. If everything looks good, then you just have to guess which control board you want to replace first, either the MCU or the CCU and the problem is that there is no way to test and determine which part is faulty.

Oct 21, 2012 | Whirlpool Duet 3.8 cu. ft. Front Load...

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Front loader maytag stop in middle cycle give error F25


Remove your service panel and look for your tech sheet inside a jacket in the inside of the service panel. An F-25 is usually a broken wire between the main control and the motor control.
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Oct 09, 2011 | Washing Machines

1 Answer

My Maytag Neptune washer is not spinning and I tried only Spin cycle for 12 minutes and gave LR error message. Pl help?


Hi, the Maytag Neptune front load washer LR or Locked Rotor error indicates and issue with the motor drive system. The motor control board is located near the floor on the right side. See Neptune Disassembly help to remove the door and front panel to get access, if needed.

I would unplug machine, remove all connectors and reinstall a few times and retry machine in case of any oxidation on the connectors. Also, check the belt and make sure it has not popped off. There is a rear access cover you can remove to take a peek.

In addition, there is a motor drive test you can perform to see if the inner tub will rotate at 50 rpms. You should have a document with your machine that instructs how to perform this simple test and it could be located in the top console.

Depending on which machine you have... If the motor control board has failed then you may have to replace the motor and motor control board since Maytag redesigned them because they were having reliability issues with them and they decided to change the motor technology they were using. See maytag maytag Neptune motor conversion kit for more info.

I hope this helps...

Apr 28, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Wont do anything but give f-11 code and to get someone to look at it is disasterous


F-11 is a communication error between the motor control board, and the central control board (User Interface).
Check the wire harness connection between the motor control board, motor, and central control board.
Take the top of the machine off to check harness connection to the control board. ( Should be 3 screws in the back of the machine holding the top on).
Take off the bottom panel. should be 4 screws at the bottom front of the washer. may have to tilt the machine backwards to get to screws and take front panel off. Check harness connection to the motor control board and to the motor. make sure there are no broken wires and that all harnesses are plugged in securely.

Feb 16, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Lr message


THIS WEBSITE IS VERY USEFUL FOR YOUR MACHINE
http://www.applianceaid.com/neptune8.html

HERE IS THE OUTLINE FOR THE CODE LR

Lr Locked Monitor Rotor Based in signal information from motor control board, the machine control board senses the motor is not turning when requested to run 1.Run motor control board diagnostic test. 2.Check motor control board for damaged components.
3.Check wire connections in harness leading from machine control board to motor control board.
4.Replace responsible component.

May 27, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

F11 CODE on 110.45966400


The ECU is often referred to as the CCU. F11 is Serial Communication Error Between MCU and CCU - Disconnect power and unplug unit. Check wire harness connections to the motor, Motor Control Unit (MCU), and Central Control Unit (CCU). Check the drive system for any worm or failed components and reconnect power and plug unit in. Verify CCU is working by performing diagnostic test or any cycle. Check MCU by looking for operations of the drive motor and check drive motor for powered rotations. Also check the motor and wire harness. Replace defective part

Oct 06, 2009 | Kenmore Elite 45986 Front Load Washer

2 Answers

No power, even though it is plugged in. The breaker box had no flipped fuses.


they can trip inside you can't see it so flip them on ...off fast and hard push off very hard to reset

Aug 08, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

2 Answers

There is no power on the unit although it is plugged into a live outlet.


Possibly you have a burned out control board or a burned out control panel. I had a similar problem. I changed the control board first and it ended up being the front control panel.

Nothing worked on the front panel. No lights came on and no beeping sound when you pushed any button. I should have done the front panel matrix test first in the manual. But the manual lead me to believe only one button or one light would fail. For some reason the whole front panel stopped working.

If you problem is the same. Do the matrix test on the front panel. If it checks out okay then it's your control board. I believe if the motor control board is the issue you would still see the front display working.

The fuse is on the motor control board. Do not try checking anything till you view the manual below.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2c1e295a88aaaae885256c5d004632a4/$FILE/8178010.pdf

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Maytag washer issues


Could be just about anything. It's all designed to prevent it from spinning if there is a problem. If the motor is still turning, but never gets up to spin speed, check the out of balance circuit. There are two cabinet strike switches and an inertial unbalance switch. Or check the door latch assembly, it's possible for the door to lock enough to turn the 'door lock' light on, but not move far enough to actuate the 'spin enable' switch. Maytag has upgraded the motor/ motor control board for the older Neptunes. If the motor is not running at all, check that the main control board is sending power to the motor control board. If it is you need the motor/ motor control kit (just one part #) If the main board is not sending power to the motor control board, you need a main control board, but you still need to test the motor control board. Take a test cord and put 120 volts to the motor control board, the motor should start turning at 50 rpm (normal agitate speed) if it doesn't you would need the motor/ motor control kit as well.

Jul 06, 2008 | Maytag Neptune MAH5500B Front Load Washer

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