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Error message won't go away

Have a canon mx 300. I changed the colour cartridge when the message said ''colour ink low''. Followed the directions. The error message is still there. I am still able to print. How do I make the error message go away? Thank you.

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Hmmmm.....try to shutdown or shut it off your printer ...and then up it again..^_^..

Posted on May 12, 2009

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I cant print it says I'm out of black link and I just replaced it and it's flashing E 1 6


From http://www.refreshcartridges.co.uk/igloo/clearing-canon-pixma-error-message-e13-e16/

Locate the STOP/RESET/RESUME button on your printer which is represented by a triangle within a circle on the body of your printer and is usually in red, white or black as pictured below. With the reset button located hold it down for at least five seconds and then release it.

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How do I get to the ink cartridge to change itin a canon MX 300


You must have power applied to the unit when you change ink cartridges. The cartridge holder should move to the left side of the carriage when you lift the cover to gain access to the ink cartridges.

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Hi Stacey,
Go To Below official Canon Printer Video For Your problem and Solve your problem
Still having Problem Then follow Us For Canon Printer Support

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The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.

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I have changed the colour ink on my canon mp460 but it still say empty


CL41, this is the one you are using for your cartridge.

Did you change your cartridge with brand new one or refilled one??

If you did with refilled one, the ink level won't go back with full.

-------------------------------------------------------------------------------
This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"

So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.

Thanks.

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For the Canon Pixma MP220, I kept getting a message saying "Col Ink Vol Unknown" after refilling and replacing a cartridge. After reading some of the other responses it appears as though Canon cartridges contain internal chips that prevent you from using them after they have been refilled. However, I tried a few things and this is what worked for me.

1. Insert your refilled Canon cartridge like normal, close the lid.
2. The Error message "Col Ink Vol Unknown" should still appear.
3. Use the "Menu" button to scroll to "Maintenance" (press "Menu" 8 times to find it), then press "OK" to conduct a "Nozzle Check" and a coloured test will print out.
4. The Error message will still appear but you will be able to print using colour AND with black and white. For some silly reason the Canon Pixma MP220 won't print using black and white if there is no coloured ink...

Hope this helps!

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You have to look online for the canon tool to reset the ink counters. When you refill these cartridges you have to run this program in order to re-use the cartridges.

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Make sure the tape covering the hole on the bottom of the black cartridge is removed. and then go into the printers folder and right click on your printer icon and go into the properties of that printer and there should be something in there to tell it that you changed cartridges and you can also print a test page as well.

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Are you using official Cannon cartridges or "ink refill" cartridges? Did you reset your ink levels in the software?

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