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Blue paper lifter won't go down so printer thinks no paper in tray

Brother printer. Light is red saying no paper in tray. Blue marker on left doesnt go down to move paper in tray up therefore printer thinks no paper.

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I think there's a problem on the paper tray sensor...try to solder it may it suffered loss connection or...just replace it with a new one..

Posted on May 12, 2009

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Posted on Jan 02, 2017

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I have a Brother model HL-2040. The printer was working fine. I put some additional paper in it and clicked print and all the lights started flashing. I looked for a paper in the printer wrong and...


Hi there,
Red paper light is on means that there is no paper fed in the machine. Follow the steps below to clear this issue:
- First remove the paper tray from the machine. - Then remove all the paper from the tray. - Fan the paper well or run your fingers through the edges of the paper. - Adjust the paper guides of the tray. - Then reload the paper back to the paper tray. - Put the paper tray back to the machine. - Lastly press the go/blue button.
Printer should print the document.
Hope this helps. Rate if it works. Thanks

May 09, 2011 | Brother Office Equipment & Supplies

1 Answer

Paper light flashing when paper tray is full


Paper got stuck in my HL2030 printer I cleared it but red light keeps flashing and won t let me print.

Feb 17, 2011 | Brother HL-2030 Laser Printer

1 Answer

How can i make double sided copies on a brother mfc 7420 printer???


The manual doesn't say it will do double sided copies. it will copy two pages to one sheet of paper or 4 pages to one sheet of paper. you will probably have to make a copy of the document and then reload the paper back into the tray. experiment with it like put it in face down or face up then which is the top of the page. you can use a marker on a blank sheet of paper to see how it prints out.
hope this helps

Jan 28, 2011 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Paper feeding problem with MFC-8670


Try REMOVING the white caked up paper dust from the pickup roller located at the front of the paper tray. Next, clean the pickup roller with either 409 or Fantastic all purpose holdhold cleaner using a Q-Tip or a rag.

May 10, 2010 | Brother MFC-8460N Laser Printer

2 Answers

Brother MFC 8220 has a red ligth with an error message saying check paper reload paper. I put the tray correctly with papers loaded and it keeps. Cannot print, copy or fax anything


mine was doing the same thing. pull the paper tray out and there is a black lever next to the feed drum, it wouldn't move up and down. I took of the cover and slid the lever over to the left so it would move freely and now it is fine.

Mar 12, 2010 | Brother MFC-8220 Fax

1 Answer

Paper tray is full and the paper light keeps flashing.


First check the machine for paper jams. If not, remove the paper from the paper tray and reinstall it. Then try to print from the MP tray.If this works, check paper size settings on the printer driver, or the small black arm which hangs down next to the paper pick up roller, and is the paper sensor.

Feb 09, 2009 | Brother HL 5040 Laser Printer

3 Answers

Brother HL 2070N red paper light blinks but won't print.


Just fixed my printer issue, had the same problem, Would load 1 sheet, then jam, sometimes it won't pull the paper out of the tray, sometimes it would pull the paper to the toner area, but never into the toner, opening and slamming the paper tray while it attempted to load would usually work, but who wants to slam the tray 50 times? I was using Walgreens generic paper, 20lb, took some higher-quality 24lb HP paper and VOILA! It works every time! EVERYONE WHO IS HAVING THIS PROBLEM, CHECK THAT YOU ARE USING 24LB PAPER!!! Brother says 20-24 is acceptible, but sneaking one sheet of 20lb paper about 15 sheets down in a 20 sheet print job and it will stop at it every time, You can feel the difference, less like toilet paper and more like real paper.

24 LB PAPER! USE IT NOW AND THANK ME LATER!

Jun 27, 2008 | Brother HL-2070N Laser Printer

1 Answer

Paper light on...!!


Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi

Nov 10, 2006 | Brother HL-2040 Laser Printer

8 Answers

Out of paper light


I've been stuck with a flashing red paper light for a while. The printer could print from the manual tray and could also print test or diagnostic pages.
So I thought it might be driver related, and indeed it was.
There's a nasty setting in the printer properties that makes the printer go woo-hoo. So go to printer properties > tray settings. Check the "paper size" of "Tray 1". If it's set to "undefined", change it to your corresponding paper format. Click Update, Apply. Now print happily.
I still wonder why that setting magically changed. Hope this helps someone.

Aug 29, 2006 | Brother HL-2040 Laser Printer

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