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Refrig/freezer not cooling - Refrigerators

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Dear customer,
                         We recommend you to perform the following checks for this problem.

  1. Check for air flow restrictions in vents
  2. Test the temperature control
  3. Clean the condensor coils
  4. Check the door seals
  5. Test the door switch
  6. Test defrost heater
  7. Test defrost timer
  8. Test evaporator fan
  9. Check for a clogged drain tube
  10. Check for refrigerant leak
Click on the highlighted words for details. Thank you. 

Posted on May 12, 2009

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Posted on Jan 02, 2017

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Vegetables in crisper are frozen, as well as liquids in bottom 1/2 of fridge door. The fridge & freezer temp controls won't adjust to our settings. Also, we're getting ice, but no water will dispense.


The freezer cools the refrigerator, so you actually get very cold air passing from the freezer to the refrig. The air from the freezer enters the refrig on the top and falls to the bottom where it is drawn back into the freezer. The temperature of the refrig is regulated by a thermostat and a fan that runs when the thermostat calls for cooling. If the refrig thermostat is faulty and causes the fan to run more than it should, there will be a freezing problem in the refrig at the bottom because cold air falls and warm air rises. If the refrig is thermostat is calling for cooling constantly, this will take more cold air from the freezer than is normal. Your freezer temp might be higher than normal and the refrig will be colder then desired. If the fan from the freezer is running constantly I would suspect a bad refrig thermostat.

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sounds like you have a defrosting iss\ue here, ther is aduct on the left sideof refig wall perhaps 3/4 the way down usually behind one of the crispers its frozen over with ice not allpwing fresh food air to properly circulate, l;ook to the bottom of your freezer on the back wall is there ice on the panel?? if so your not deforsting properly there satech sheet underthe kickplate showing basic wiring and trouble shoooting guide as well

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