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Cd tray is stuck in open position on my HP computer

The drawer is stuck in the open position, i can push it shut, and it pops right back open. I can't use any disks if the door won't stay shut. HELP!

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In Some Cases The Button May Be Stuck In Causeing It To Keep Pushing It Open In Other Cases The Arm May Just Be Stuck To Extending The Tray Out. I Recommend Seeking A Computer Technician If You Do Not Know Anything About Computer Componants

Posted on May 12, 2009

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1 Answer

Cant open dvd drawer


Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

What You Need

Dec 09, 2013 | Toshiba SD Computers & Internet

5 Answers

Tray won't open on my MRX-530L CD/DVD recorder


leave the unit plugged off from power for one night and try to open.

else you will have to open the unit and force the tray outside.

Aug 10, 2008 | Memorex Televison & Video

1 Answer

I have a hp laptop cd stuck inside how do you get it out


CD Drive Tray problems
There are two ways to open the CD drive door ifthe button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD driveis faulty and needs replacing.

May 29, 2012 | HP Computers & Internet

1 Answer

Dvd stuck in cpu


There are two ways toopen the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD driveis faulty and needs replacing.

Apr 01, 2012 | HP Compaq 6830s Laptop

2 Answers

I have a burned CD in the CD drawer and I can't retreive it, I can't find the button to open the door. Somewhere there is a button" OPEN DOOR" but I can't locate it.


There are two ways to open the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you continue having problem openning with the Eject button, then the CD drive may be faulty and needs replacing.

May 19, 2011 | Gateway Computers & Internet

1 Answer

Benq DE350/De325 dvd player has a cd stuck and no matter what we have tried can not release it to open up and retrieve the stuck cd


I think I can help you. Before you do anything turn your computer all the way off. All you need is a small paper clip. Open the paper clip up so its a straight peice of wire. Now look at the face of your DVD Rom you should see a pin hole opening about the size that paper clip will fit in to. Push the paper clip in to that hole. Push firmly and your tray should pop open enough for you to pull it out the rest of the way.Now take out the stuck CD and start your computer back up the drawer should pull back in if it doesnt give it a slight shove and it will. After that you should be able to use your player again.

I hope this helps you out if it does please give me a YES on the page you recieved this response on. Thank you.

Apr 08, 2011 | BenQ 1648A 16x Internal IDE DVD-ROM Drive...

1 Answer

I put a disc from my printer into CD area and I can't get the drawer to pop open. I also attempted to eject it through the computer. HELP!


Look at the front of the CD somewhere on the front, there is a small hole. Straighten out a paper clip and insert into that small hole and push in gently. This should release the CD tray mechanically. Almost all of the computer installed CDs have this feature.

Dec 02, 2010 | HP Computers & Internet

2 Answers

Cd drawer


there is usually a small hole right around the button to open the tray. use a paperclip or something like that and put it in the hole and it should open

Apr 12, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Cd door will not stay shut


There might be some problem in ur CD rom motor that control the tray eject,,so u have to take it to nearest service center..

Dec 09, 2008 | IBM ThinkPad R40 2722 Notebook

1 Answer

CD drawer will not open or close


Hi, The CD drawer mechanism needs a new belt. They have a motor that drives the tray mechanism, and there's a small belt that drives the main gear so that pushing the drawer in gently to close it doesn't damage anything. However, once that belt breaks/wears out, the drawer will stay in whatever position it was last in.

Jul 24, 2008 | Audio Players & Recorders

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