Question about Whirlpool GC5SHEXN Side by Side Refrigerator

1 Answer

Ice Will not dispense

When pushing the ice dispensing tab on the front of the refrigerator nothing happens.  No ice is dispensed and there is no sound of any action taking place at all.  Ice is being made as normal and the water tab works fine.  What are some possible causes and solutions for this? (Model number GD25DQXFW01)





Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Whirlpool Master
  • 4,625 Answers
Re: Ice Will not dispense

Check that the dispenser is not locked. Some models have a lock feature that deactivates the dispenser levers and control buttons. The lock button is on the dispenser front cover. This feature controls unintentional dispensing during cleaning. Press the "Unlock" or "Locked" button to reactivate the dispenser levers and allow dispenser function. You may need to hold the button for 2 to 3 seconds.

Posted on Oct 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer


x1 sonny ericcson widows mobile 6.1 version i want to change my language to english

Jan 05, 2014 | LG LSC26905TT Side by Side Refrigerator

1 Answer

Frigidaire galaxy series makes ice but won't dispense

If nothing at all happens then check the micro switch on the lever/button section. This will probably require taking the dispenser section off. If nothing at all is happening its as though it doesn't register the dispense, if the switch worked then at least something would happen ie the flap, the drive motor etc

Jul 08, 2013 | Refrigerators

1 Answer

I described the problem poorly, I apologize. The freezer and fridge are at the proper temperature (freezer is at 0, fridge at 40). I've checked and the water flow from the wall into the machine is good...

Hello David ,

Their are a few possible reason the ice is not being dispensed,

1) the door switch is bad...the door must be closed for the ice to dispense and perhaps the switch thinks the door is open

2) the switch that is activated when pushing the lever on the dispenser is bad

3) the dispenser motor is bad

4) the control board is bad


Sep 23, 2011 | Maytag (MFI2568AEW) Bottom Freezer French...

1 Answer

556124 refrigerator. Ice/water disp. shorted out.

Your problem may be with the dispenser electronic control board. This is an issue that should be handled by an appliance service company.

Feb 22, 2010 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Kenmore Elite refrigerator ice and water dispensers not working

check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)

Jul 24, 2009 | Refrigerators

1 Answer

Water, ice and crushed ice dispenser doesn't work properly

you need to replace the board in the dispenser front housing on the front of the freezer door / larry

Mar 16, 2009 | Refrigerators

1 Answer

Ice dispenser not working

your welcome sorry i wasnt able to save you a service call

Mar 30, 2008 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Water/Ice Dispenser Mixed Up

Do you have separate levers for Ice and water, or do you have one lever and then you slide a switch to either one and then push the one lever.

Nov 09, 2007 | KitchenAid Superba Architect KSCS25INSS...

Not finding what you are looking for?
Whirlpool GC5SHEXN Side by Side Refrigerator Logo

Related Topics:

704 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides