Question about Whirlpool GC5SHEXN Side by Side Refrigerator

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Ice Will not dispense

When pushing the ice dispensing tab on the front of the refrigerator nothing happens.  No ice is dispensed and there is no sound of any action taking place at all.  Ice is being made as normal and the water tab works fine.  What are some possible causes and solutions for this? (Model number GD25DQXFW01)

 

Thanx

 

BS

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  • bshep Feb 02, 2008

    Did not do the trick.

  • tpjordan Jun 30, 2008

    The ice maker makes ice and dumps it into the ice container, but when I push the ice lever on the front of the refrigerator, it does not release the ice. The water despenser still works.

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  • Whirlpool Master
  • 4,655 Answers

Check that the dispenser is not locked. Some models have a lock feature that deactivates the dispenser levers and control buttons. The lock button is on the dispenser front cover. This feature controls unintentional dispensing during cleaning. Press the "Unlock" or "Locked" button to reactivate the dispenser levers and allow dispenser function. You may need to hold the button for 2 to 3 seconds.          http://whirlpool.custhelp.com/cgi-bin/whirlpool.cfg/php/enduser/std_adp.php?p_faqid=110&p_created=1147725595&p_sid=lTIkCMOi&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzEmcF9wcm9kcz0xOTkmcF9jYXRzPSZwX3B2PTEuMTk5JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9d2F0ZXIgZGlzcGVuc29y&p_li=&p_topview=1

Posted on Oct 21, 2007

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