Question about Sony VAIO Notebook

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Laptop Speakers Dont Work

This is a Sony Vaio laptop that was originally operating on XP but was upgraded to Windows Vista. After the upgrade, the speakers on the laptop stopped working.

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  • Anonymous May 13, 2009

    VGN FS742/W is whats on the laptop. can anyone help??

  • d_leon2009 May 13, 2009

    i know the volume is up, its just not recognizing the hardware. for some reason i get an error message that says "could not start device, Code 10." and the model on the laptop is VGN FS742/W

  • giawa May 11, 2010

    Which model of the Sony Vaio do you have?

    You are probably missing a driver for your laptops sound card. You can find drivers for Sony products on their website:

    http://esupport.sony.com/perl/select-sys...


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Start, control panel, sounds and audio devices. Check "volume" and check if to see if the speakers are "muted". If not, select "sound" the sound profile should be "windows default" if not change it by using the down arrow on the side. Try the "sounds" by clicking on one of them like "asterisk" then clicking on the "right" arrow beside the "browse". This should play the selected sound if the speakers are working.

Posted on May 12, 2009

  • dave984 May 14, 2009

    The website for Sony support ishttp://esupport.sony.com/perl/news-item.... where the following is taken from.


    • Sound: Sound no longer works

      Solution: Update the system BIOS by downloading and install the BIOS Update Utility that is available online for your computer model.



      1. Go to the Drivers &Software page for your computer model.

      2. Under "Download Files", click the Updates tab.

      3. In
        the Updates tab, next to "Select an operating system to see files: ",
        make sure the Windows Vista operating system is selected.

      4. Scroll down the list, or click the "Sort By Type" link to
        locate the BIOS file titled "BIOS Update - Resolves an issue where the
        audio may not work properly after installing Microsoft® Windows Vista®
        Service Pack 1 (SP1)."

      5. Click the See more... or Download link to see the installation instructions.

      6. Please follow the instructions carefully to download and install the update.



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