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The monitor will not support my graphs card

Your monitor envision will not support my graphs card

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  • namley May 11, 2010

    If you have onboard video, disconnect the video card and boot up the computer as normal

    there is a few things you want to take into consideration.
    The native resolution of the monitor.
    the refresh rate of the monitor.

    now the normal refresh rate of an LCD monitor is 60Hz.
    CRT monitors range, from 50-120Hz

    Here is an easy way to understand refresh rates. Have you ever noticed while watching TV, if there is a computer monitor in the scene, you notice black lines moving from either top to bottom, or vice-versa.

    That is the screen refreshing itself. So it can display you're picture.

    Now if the monitor is not capable to hand those refresh rates, it won't display a picture, and if it has enerstar built into it, it will shut itself off.

    Boot the computer into safemode with the onboard graphics. Check the refresh rates in safe mode, also write down that the screen resolution is, and the refresh rate.

    All of those things can be found from the display properties.

    How to boot into safe-mode on a windows NT system, hit F8 while the computer is booting (before the windows logo)
    select Safe-Mode out of the list.

    How to access the display properties
    right click on the desktop image, select properties out of the list.

    Now re-insttall the graphics card, boot into safe mode. And Change the settings.

    Nomal settings for a desktop PC and a monitor are
    1024px * 768px - resolution
    72Hz for CRT or 60Hz for LCD

    hope this helps
    good luck



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Get new monitor or... reduce the settings of the video card to a setting that the monitor can handle. Boot to Safe mode (tape F8 key every 2 seconds when booting up) which will get you into safe mode which is the lowest setting of the video card. If you have no video in safe mode you have other issues. Once you have video in safe mode slowly incress the video settings. If it goes blank just wait (no keystrokes or mouse movement) for 30-50 seconds and it will revert to the last good video settings automaticaly.

Posted on May 12, 2009


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I would go ahead and boot into safe mode where you say it does work and then take a look. See how it detected look in device manager and see if it picked it up by it's true brand/type etc. Check the settings both of the display and on the envision itself. Check the resolution selection. It's probably picking it up as a lower res. but when it boots into reg windows may be trying to run at full res and perhaps that's what it won't do. Check to see what driver it's using. It may need the specific driver from envision and not the generic driver. It could also be a bad pin on the envision itself.

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Under the User Manual heading, you will see ->
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To the right of that is -> cache <- in blue. Click on -> cache

The Envision user manual, plainly states that the Envision H 819 monitor, is a TFT monitor.
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