Question about RIM Blackberry 8700c

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BB Desktop Manager Error: Unable to Connect to device

On top of the 507 which I could fix if I could get the PC USB to see the device, anyone have any suggestions. Tried JL_Cmdr no luck, rebooted everything several times, and tried all the USB ports are seen by PC and the Managers, the Device Manager also unable to see it.

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  • RIM Master
  • 688 Answers

I found this in a BB forum of tech guys. So no credit goes to me but it may help your problem

Go to Device Manager and click on RIM Handheld in other devices, as there is no driver but the device is still detected (may be listed under other devices too)

Double click on the RIM/unknown device

Choose re-install driver and select "Install from a list or specific location"

Then choose "Don't Search ...."

Select USB Controllers, hit next then browes to:

C:\Program Files\Common Files\Research In Motion\USB Drivers
And select RimUsbNT.sys (may appear as an .inf file too)

Hit next and you’re done.

It will ask for a restart…go ahead and restart

Uncradle the BB

Soft reset the BB with the pin-in-the-hole trick (keep uncradled) (5min or so till it will be ready to recradle…) wait for the hourglass to disappear.

once you are logged back in as the user… recradle the BB and it should install is RIM handheld

Posted on May 18, 2009

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Posted on Jan 02, 2017

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Hello, I have got a BB Curve 8520 with the Reload software 507 message. Any easy solution?


Welcome to Fixya.

Error 507 simply means the OS is not present on the device.

Connect your 8520 back to the USB cable into your computer and run Desktop Manager > App Loader again. It should recoognize the device, connnect and process the installation.

If you need specific instructions, read here:

Blackberry OS Solution

Thanks for using Fixya.

Jul 01, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

My blackberry 7290 gives error 507 with a circle at the top


Hi,

You will receive the following Java error 507 message on your BlackBerry smartphone while using the application loader tool to install or upgrade the BlackBerry Device Software.

Cause 1:
This might occurs while using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.

To resolve this error you need to complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
Cause 2
This might occurs while all data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.

To resolve this error you need to complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software.
Cause 3:
This might occurs while the Power Management feature on the computer turns off the USB ports.
To resolve this error you need to complete the following steps:
  1. On your computer, click Start > Settings > Control Panel.
  2. In the Control Panel, double-click the System icon. The System Properties window opens.
  3. Click the Hardware tab of the System Properties, and click Device Manager.
  4. In the Device Manager, double-click Universal Serial Bus Controllers.
  5. Right-click the first USB root hub, and click Properties.
  6. In the Properties window, click the Power Management tab.
  7. Clear the Allow the computer to turn off this device to save power check box.
  8. Repeat steps 5 to 7 for all other USB root hubs.
  9. Restart your computer.
Cause 4:
This might occurs while the BlackBerry smartphone is connected to a laptop computer using a docking station.

To resolve this error you need to complete the following steps:
  1. Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
  2. Re-install the BlackBerry Device Software using the application loader tool.
I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

Oct 21, 2009 | RIM BlackBerry 7290

1 Answer

Error 507 on blackberry 8700c


error 507 means that the operating system on the handheld is missing.

1) Download the latest version of the handheld os from your carrier's web site
2) Execute the downloaded file
3) Locate and delete VENDOR.XML from your PC's C: drive
4) Connect the BB and start Desktop Manager

It should reload now.

Oct 01, 2009 | RIM BlackBerry 8700c Cellular Phone

3 Answers

Blackberry 8100


error 507 means that the operating system on the handheld is missing.

1) Download the latest version of the handheld os from your carrier's web site
2) Execute the downloaded file
3) Locate and delete VENDOR.XML from your PC's C: drive
4) Connect the BB and start Desktop Manager

It should reload now.

Jun 25, 2009 | RIM BlackBerry Pearl 8100

2 Answers

How do i transfer music from pc to bb curve 8300?


You can't put songs that you have bought from apple. You can put songs that you have riped from CD's or downloaded. You need a micro SD card. On the phone go into options: Advance Options, Media Card. Turn mass storage mode on. Now plug your BB into the computer and a little window will open up. open the Blackberry folder then music. Drop and drag your music files into that folder. if your going to use the Desktop software go to google and type: Blackberry Desktop Manager 4.5. This version comes with a media manager. http://crackberry.com/blackberry-desktop-manager-version-4-5-now-available Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 24, 2009 | RIM Blackberry Curve 8300

1 Answer

507 error, BB Desktop & Device issues, PC connect issues, Loader?


First, download and install the latest version of BlackBerry Desktop Manager software (5.0.1) from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8700 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=1905AEDAB9BF2477EDC068A355BBA31A&dl=B0B9CBB64182F79C8C4590A0001FC049


Just fill out the form and the software download is free.

May 11, 2009 | RIM Blackberry 8700c

1 Answer

JVM error 102 on the blackberry


1. Connect your BB to the computer.
2. Run JL_Cmder (JAVA commander, it’s a freeware, google it and download latest one)
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent
backup file if you have taken in the past!
You should be back to normal, with the exception of having 3rd party apps.


let me know if any problem or have any other questions.
thanks.
Regards,
AJoshi

Mar 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

507 error resolution


The error message indicates that no applications are loaded on the BlackBerry smartphone.

The following are possible resolutions for this issue.
Cause 1
While using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.

Complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. Before you use Application Loader to install software on your BlackBerry wireless device, verify that the necessary device software is installed on your personal computer.
    To verify what device software is installed on your computer
    1. In Desktop Manager, click Help>About Desktop Manager.
    2. Click the Device Software tab.
    The Device Software tab lists the device system software installed on your computer. If the tab is blank, then no device software exists.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
Cause 2
All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
Complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software.
Even after performing these steps if you could find the same error, please let us know so that we can provide the further resolution.

Mar 07, 2009 | RIM BlackBerry 7290 Smartphone

1 Answer

Device error 400


here is what you do, providing you already have Blackberry desktop manager on your computer... do not plug your phone in, but have the cable ready to connect quickly. make sure you are connected to the internet as well. go to the blackberry website or google 7290 OS update, download newest version (4.1 or newer), enter you service provider etc. (you have to do this before it will download), save it to your desktop. install it to your computer, then open BB desktop manager. now with the battery in your phone and the message displaying error 400 reset - push the trackwheel in and quickly connect the cable and select install applications etc on BB Desktop manager. click next and follow the prompts, it takes some time, but it'll be back to new again.

Jun 30, 2008 | RIM BlackBerry 7290

2 Answers

Error code 507


Basically this means that there is an error with your BB operating system or software, you will need to reload you app's though apploader through your desktop manager.

Pulling the battery out while the device is on is worth a try before you reload the os, this is called a hard reset and fixes 80% of BB issues.

Jun 02, 2008 | RIM BlackBerry Pearl 8100

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