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We purchased a laser keyboard and mouse (series 5000) and are receiving an error message that indicates a logo issue which could cause a compatibility issue after installation. We are running XP Pro.

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You can either run the software in compatibility mode or don't install the drivers and let windows load it's own drivers for it.

Posted on May 11, 2009

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Check for the latest driver and ensure the resources are not conflicting with some other hardware in which case change/assign diff. IRQ. Also does your PC have the inbuilt sensor for reading the signal output if tese input devices or you might need to add a seperate/appropriate card on a PCI slot or a infrared/laser input decoder like those of a remote for TV & similar gadgets................sodeep

Posted on May 11, 2009

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1 Answer

Micosoft Wireless Laser Keyboard 6000 v2.0 Model 1074 & Micosoft Wireless Laser Mouse 5000 v1.0 Model 1058


To make them both work together you need IntelliPoint for the mouse and IntelliType for the keyboard and system no newer than Windows 7. For explaining incompatibility issues see:
https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/microsoft-wireless-laser-mouse-5000-v10-model-1058/692bf1f8-ce34-4937-8c8f-a78cff379787?rtAction=1483615029455

Feb 24, 2012 | Microsoft Computers & Internet

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Pairing code for Microsoft Wireless Laser Mouse 5000


Not really a code, just first press button on top of your receiver and then the button on the bottom of the mouse. The receiver LED should stay green when they are connected. If this does not happen check that you are using IntelliPoint Mouse Software. See more:
https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/microsoft-wireless-laser-mouse-5000-v10-model-1058/692bf1f8-ce34-4937-8c8f-a78cff379787?rtAction=1483615029455

Aug 21, 2010 | Microsoft Wireless Laser Mouse 5000

1 Answer

For 2 years years I have a Microsoft Desktop Receiver 3.1 with a Microsoft Wireless Laser Mouse 5000 v1.0 and a WIreless Laser Keyboard 6000 v2.0. Things were working fine until this morning when the...


Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.


Please rate my help++++Thankis for using FIXYA

May 15, 2010 | Microsoft Wireless Optical Mouse USB...

2 Answers

Microsoft laser desktop 5000 vs Windows 7


The software might not be compatible. but for you to use the wireless keyboard and mouse you don't need a software just plug the wireless adapter and sync the keyboard and mouse . it will start working

Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...

2 Answers

My wireless mouse 5000 is not responding yet the keyboard is. So, what is the problem?


Replace the batteries, look under the mouse you should see a removable cover, the batteries should be in there.

Dec 19, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

Keyboard doesnt work mouse does


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 09, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

Microsoft Laser Mouse 5000 stopped working altogether


Make sure the batteries are good and then follow these instructions.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 11, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

New mouse/batteries won't connect with receiver. Light on receiver flashed for about a minute after pressing the connect button on it, then the light stays on, but the mouse doesn't seem to work. Should...


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 05, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

I have the Microsoft wireless laser mouse 5000 and it just stoped working on me i was working fine than it just stoped


Make sure that the batteries are good and try pressing the receiver button and then on the bottom of the keyboard press the small button that re-sets and connects the keyboard to the receiver. It then should work properly. Hope this helps. Bud

Jan 07, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

Battery Message


Method 1: Try different ports. Method 2: Install fresh batteries. Method 3: Resynchronize your device to the receiver. Method 4: Install the latest software from this website: http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx
and Method 5: Clean the mouse lens.

Oct 21, 2008 | Microsoft Wireless Laser Mouse 5000

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