Question about Kenmore 20722

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Kenmore 20722990 series won't spin or agitate

Makes a loudish sound when it's supposed to be spinning but doesn't :(

Fills with water just fine, pumps out water just fine.

Agitator barely moves.

Help! :(

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  • blueextc3221
    blueextc3221 May 11, 2010

    drive coupling has failed.

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  • 5,911 Answers

This is a direct drive washer that uses a motor coupling. It sounds like your coupling is broken. The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupling can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

If this is not correct, please post back with your make and model number.

Posted on May 11, 2009

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