Question about HP Officejet Pro L7590 All-in-One InkJet Printer

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False Paper Jam

I have a HP Officejet Pro L7590. I have never had a problem with it but all of a sudden it is stating that it has a paper jam, I have checked the entire machine and it does not. I have followed all reset instructions but it still says it has a paper jam. Is there any way of fixing this myself?

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  • pauleviston May 11, 2009

    The printer is less than a year old. I have spoke with HP and they were not much help. The want me to ship it across country for repair.

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  • 336 Answers

Unfortunately, I think that the sensors are beginning to fail, and that is the result of a faulty sensor. How old is the printer? If I was you I would call HP and talk to them.

Ryan Frame
Creative Energy Associates Technical Center

Posted on May 11, 2009

  • Ryan Frame
    Ryan Frame May 12, 2009

    Unfortunately there is not much more you can do but ship it across country for repair. Sorry.

    Ryan Frame
    Creative Energy Associates Technical Center


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