Re: Want to switch my orer from MagicJack 2014 back to my...
You won't be able to.
you should have logged into the account withe the regular mj login and purchased the mj from there. once done then you can move the minutes.
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MagicJack phone support
First describe why you are phoning below to find targeted help and save time. If you decide to phone MagicJack:You get a recording, but do get to speak to an actual person. For billing matters only.
17 mins average hold time - call Mon-Sat 10am-7pm EST
The Magic Jack needs power. If it is plugged into your computer or the wall jack, but your unit still doesn't have power, the jack could be defective. Why not unplug the jack from where it is plugged in now, wait for five minutes, and plug it back in. If the device still doesn't work, there is a possibility the jack no longer works.
Whose number are you trying to dial? Only a certain number?
Go to this site: http://www.magicjack.com/customercare.html
They should be able to help you with your problem.
Magicjack uses the internet. It has to be hooked up to a computer using the internet. Its just skype for regular phones. Skype is free. magicjack cost 20 bucks. its a scam
if it works there is no need for an upgrade. It's a selling technique. When they ask you to purchase the new improved model ask them "why, if mine is still working"? That particular model may have a service life that is coming to an end.
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