Question about Gateway GT5685E Desktop Computer - Intel Core Duo E4600 Dual Core Processor, 4GB DDR2, 500GB HD, 18X...

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Motherboard i have a gateway computer and the tech thinks i have lost the motherboard. The computer gets power and lights up, but the monitor, mouse and keyboard do not come on. My question is should i send it to gateway for $500 or get a second opinion?

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What have you tried so far? At the very least you should:

reseat the memory
pull out all the extra pci cards except the video card
reset the cmos / clear the bios

Posted on May 11, 2009

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Posted on Jan 02, 2017

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Your desktop tower/cpu tower has to be turned on to give those hardware power. If you can't turn on your computer then that means you have an internal problem with your motherboard etc. If everything else powers up except for the screen/monitor your video is dead. Find someone you know that has an extra monitor and hook it up to your tower, if it works then it's not your video but the monitor instead.

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Is your keyboard also wireless? Check batteries on all wireless devices. If batteries are fine, restart your computer (hold down your power button until your computer shuts down unless you have a reset button) and then try unplugging and plugging back in your wireless receiver, then hit your connect buttons starting with your keyboard followed by your mouse.

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Here are different things you can try:

Make sure there are no loose cables
Try a different monitor
Press F8 when the computer turns on.
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