Question about Dell 962 Photo All-In-One InkJet Printer

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I put in a new black ink cartridge and when I go to print it says left cartridge missing. I unplugged all lines and replugged everything back in and still get the message. I also took the cartridge

I put in a new black ink cartridge and when I go to print it say left cartridge missing. I unplugged and replugged all cords. Took cartridge out and put it back in but still get the same message.

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Try to clean the printer carrier tab circuit maybe their is a dirt on the contact's cause of loss connection....

Posted on May 12, 2009

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Black ink not printing even tho a new black ink cartridge was installed recently and working properly until I opened the unit to install a new color cartridge and now the black ink is not printing and the...


Try to reseat your cartridges. Unplug and replug your printer into the power source to reset itself. If that doesn't help, try to clean your cartridges and check if print quality improves. If you're using Windows, go to Start -> Programs -> Lexmark X74-X75 -> Lexmark X74-X75 Solution Center -> Maintenance -> Clean print nozzles to fix horizontal streaks.

Feb 17, 2011 | Lexmark X75 All-In-One InkJet Printer

1 Answer

Kodak 5300 shows "color ink cartridge needs replacing",even with new cartridge,and new printhead..Ink level display shows color cartridge empty,and its brand new..


Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Sep 23, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Missing black ink cartridge


Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.

Aug 11, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Installed new ink cartridge and it won't work


HI
did you check if the printer printed a cartridge alignment sheet.
you can try power flee initially
take out the cartridge
unplug the power cord
press the power button for 30 seconds
and then replug the cable
when it asks for putting the cartridge
put the cartrige in its respective slot
also make sure that you keep t least one paper on the tray so thst the printer prints an alignment sheet
,it shjould work fine


Hope this helps

Take Care

Jun 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Lexmark all in one 4270 won't print in black


I know your problem. I just put in new cartridges and it will print the test page, but nothing else. Did you get an answer

Sep 12, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Copy


- try doing the power cycle.
- unplug the power cord w/o turning off the unit
- wait for about 2 minutes.
- replug the power cord.
- then try to do copy again.
- if still not working, try to press set-up go to tools and clean the printheads. if still not working go to next steps.
- took all the cartirdges out.
- unplug the power cord
- clean the electrical contacts of the cartridges and the carriage with a lint free cloth moisten with an alcohol.
- wait for 30 seconds
- replug the power cord and install the ink cartridges if the printer ask them to install
- try to do a copy
- is still not working
- try to do a reset
- unplug the power cord again
- then press and hold the # and 6 key while the printer is unplug
- and while holding them both replug the power cord
- then do not yet release the two buttons, wait for the printer to start up and if the screen turns off thats the time you will release the two buttons
- then follow the on screen instructions.

Aug 25, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Printer says low level color ink fitted new ink printed ok at first but still said low ink order now and will not let me print or scan


Dear customer,
The most common solution is to follow the steps as follows
1. unplug the power cord
2. press and hold down the <ON/OFF> button and reconnect the power cord
3. press the <STOP/RESET> button 2 times and then release the <ON/OFF> button
4. Display LED show "0" press the <+> button 1 time Display LED show "1"
5. press the <Start Color > button 2 times and then press the <ON/OFF> button waitng for testing out 2 pages
6. Open the cover. The carriage that holds the ink will move to the left hand side. and then unplug the power to the printer
7. Push down on the end of the black cartridge. A clicking noise will be heard.
8. Slide the cartridge out of the holder towards you.
9. Push down on the end of the color cartridge. A clicking noise will be heard.
10. Slide the cartridge out of the holder towards you.
11. Once both cartridges are removed, unplug the power to the printer (without turning it off).
12. Reconnect the power cord.
13. Turn on the printer.
14. Open the cover. The carriage that holds the ink will move to the left hand side.
15. Place the black cartridge in the bottom of the printer.
16. Slide the black cartridge back until is cannot go back any further.
17. Push up on the end of the black cartridge, a clicking noise should
be heard.
18. Place the color cartridge in the bottom of the printer.
19 Slide the color cartridge back until is cannot go back any further.
20. Push up on the end of the color cartridge, a clicking noise should
be heard.

hope its udeful. thank you.

Jul 09, 2008 | Office Equipment & Supplies

1 Answer

Ink cartridge


Try unplugging the power cord, and replugging it after one minute has passed. (Turning the switch on and off does not work). If nothing changes, then rerun the CD used to install the printer. Both of these techniques reprogram the electronics, to a certain extent.
You might also visit the manufacturer's website, to see what solutions are being offered for printer problems. They usually have a number to call, in case you need to talk to a technician.

Jul 08, 2008 | Dell 922 All-In-One InkJet Printer

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