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Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from the ink that is specially formulated by Lexmark and these type of cartridges often result to poor print quality and/or may cause damage to the printer itself. Reliability of these type of cartridges is very poor. It is highly recommended to use genuine Lexmark cartridges for the most optimal output experience. Lexmark printers work best with genuine supplies.
Perhaps the Lexmark X2350 User's Guide will be able to help you. Just click on this link to download: http://bit.ly/bNOTdZ. Scroll to Replacing the print cartridge, Page 52, for the instructions on how to install your new ink cartridge.
Sometimes the ink cartridge carrier won't position automatically to the middle even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the solid white strip and gently slide the carrier to the middle of the printer. Load the cartridges. Close the cover. Plug the printer back to power source.
If this is a genuine Lexmark device and a genuine Lexmark cartridge and you followed all the install instructions, return it to where you bought it for a replacement. If you get grief there, contact Lexmark directly. Please have your receipt available when you take these actions.
Hi,try taking the cartridge back out and wipe both the cartridge and the printer mating faces gently with a damp tissue,if this doesn't work I'm afraid you'll have to replace or exchange the cartridge for another new one.
since you have bought the printer second hand, you will probably not have the installation disc which contains the drivers ( software to run it ) ..... and this is more likely to be your problem rather than only the cartridge/s ...don't worry drivers are available as free downloads, here is one such link for you http://www.driverstock.com/Lexmark-X2350-driver-download/12-26-5476/index.html
I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.
My history with this printer has been: -when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only. -replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine. -once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????) -replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all. -left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled. -all print now ok.....finally.
Maybe they have a copy limit or the integrated print head in the black has crapped itself????????
During this process, I have uninstalled and reinstalled the driver several times. I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.
I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.
The driver should then reinstall correctly and fully.
Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......