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Smudges on scanner glass inside unit




By farcry on Oct 13, 2007

" "
i have a cannon mp390 and there are smudges on the scanner glass inside the unit, is there any way for the glass to be removed and cleaned? any thing scanned comes out with these marks on them.
Comments:

Oct 16, 2007

- i have tried that, the marks seem to inside the unit under the scanning area. it looks almost like condesation, but its got a red sheen to it. i brought the printer a year or so ago but have never need to use the scanner untill now. every thing else is fine with the unit apart from these marks. cannon are not intreasted due to it being out of warrenty by a couple of months.

Clarification Request

Posted by longarche on Jan 09, 2009

The smudges are on the INSIDE of the glass... It has to be opened to clean it, because there's no way to get to them otherwise...

Same Problem

Jan 09, 2009

-   The smudges are on the INSIDE of the glass... It has to be opened to clean it, because there's no way to get to them otherwise... -   longarche

Best Solution

posted on Oct 15, 2007
Helpful)

jules_09

Rank: Wiz 
Rating: 77%, 62 votes
hi im jules_09,the scanner glas should not be remove from the unit because if it is remove you might get a error code,so just get a soft cloth or a any kind of tissue and table tissue will do then apply a glass  cleaner on it then gently rob it on the scanner glass until the glass is clean just make sure the unit is off and ulplug.if the scanner glass is cleaned
Comments:

Nov 03, 2007

- hi im jules_09.have you tried cleaning it with a alcohol? or a metal folish?try it if your going to use metal folish on the scanner apply just a small amount let it dry then use a fine cotton cloth must be soft so u can not scrath it.try see if it work
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