Question about HP Photosmart 3210 Printer

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Black ink problem 1st character or two and last character or two in text lines are faded or missing. Every line on the page is the same problem. Colors work fine. all characters in between ar fine. Seems that there is a start/stop ink issue. Warranty has run out. Any suggestions? DicksWorld

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Blue Hammer
  • 167 Answers

SOURCE: HP F380 printer

This happens when your print head gets dirty. Just claening the print head should solve your problem. To do this: Click start button > click Printers and faxes. > Right the printer icon > click properties > Here you should find something like "Head cleaning" or "Clean the print head". This option can be used to clean the priter head automatically. If it does not work, you can manualy take out the cartridge and dip it in to IPA (Isopropyle alcohol) solution would clean the head[dip the head only not the complete cartridge]. After a few minutes (10-20) you can fit the dry cartridge the printer. If nothing works try changing the cartridges. Note: When the ink is running out this may occur. The only thing we can do is to replace the cartridge.

Posted on Oct 06, 2007

leroyal
  • 2120 Answers

SOURCE: HP LaserJet 2430 prints vertical grey bands

It is a bad Toner Cartridge or Fuser. Most likey a bad toner cart.

Posted on Mar 08, 2009

  • 88 Answers

SOURCE: printer output has shadows, blurring, streaks, lines, poor color

Seem like blocked hole(s) on the color print head...
Most likely if there is a deep clean option then do it (may need a few times to unblock a hole or never).
Also get the printer physically cleaned up if you can see dusts inside (vrtical lines on color bars).

Posted on Mar 20, 2009

  • 55 Answers

SOURCE: printed page not clean, faded characters in

Hi,

Have you tried another toner cartridge? And when you say it has faded characters in the background? Does it look like it's reprinting the image kind of? If so, you will need the fuser unit replaced. The fuser is responsible for melting the toner to the paper, when it goes bad it can cause "ghosting" meaning it reprints previous images. A technician would be needed at this point, the part number for the fuser is RM1-1289.

Please let me know if there is anything else you need.

Posted on Aug 03, 2009

prashanthcl
  • 460 Answers

SOURCE: missing characters

logic card has been faulty. pls replace it.

Posted on Aug 25, 2009

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What you are describing is a bad print head. You can try running the eliminate light stripes several times, and jet substitution, but most likely the print head will have to be replaced to remedy your problem.
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There seems to be a secondary market appearing for those print heads. I can tell you from Xerox, if you have no maintenance agreement, they cost $750 per print head.
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Black line down the page


Is the line on the front of the page or on the back? If on the back, you need to clean the platten which is the piece of plastic under the paper.

If its on the front, and you say "It lools like a rubber cover may be missing off of one of the rollers", could you upload a picture of this roller? I don't recall any covers on rollers in Canon printers.

Try this, print out a blank page. If line is still there, print out 10 blank pages. If line is still there and has not faded, this is unusual and may need servicing. There may be a problem with the encoder strip (it's a clear plastic strip with black lines running the length of the printer slightly behind the head), Try cleaning it on both sides with a little windex on a q-tip. It's delicate so be careful.

If the line looks faded after printing 10 blank pages, some ink has dripped onto something that is contacting the paper. This could be a roller, the bottom of the head carriage or even a hair or piece if dust that is stuck in the machine or on the bottom of the head. In this case, I would recommend cleaning everything. Revove the head (tell the machine you're going to replace ink, and when it moves the head into the centre position unplug the power cord.

Remove the head and clean off any dust or hairs on the bottom. Run a Q-Tip along the bottom of the carriage assembly wherever you can. Clean any accessable rollers. If you can get at it, clean the wiper on the purge unit (the unit the head sits over when it is parked), as well as the seals.

Reinstall the head and ink, close the lid, power up and retry printing.

I hope this helps. If not, there could actually be a fault with the printhead or one of the circuit boards

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