Question about Xerox WorkCentre M15i Laser Printer

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LDAP lookup fails on Xerox WCP4150

We have a Xerox 4150 that we use to scan to email a lot. Out of the blue, we get the following alert:
"15-400 The LDAP server connection failed during a scan-to-Email operation. Inspect the LDAP settings and have the System Administrator check the LDAP server. Scan-to-Email is degraded, printing and all other machine services (if installed) are unaffected"


The LDAP settings are all correct, and nothing has changed with the machine. Any ideas?

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  • smh102580 May 12, 2009

    I already did that and we are at the latest level.

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I would check your software version. Several of the older versions had a lot of LDAP problems.
You can print out a system report and find your Firmware level, then go to Xerox.com, go to Drivers and Downloads and see what the new version. Current firmware level is 10.100.46.000 . follow the instructions.

Posted on May 12, 2009

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