Question about Acer Aspire One PC Notebook

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Crystal eye webcam stopped working

My webcam stopped working, my computer is an espire 6930G, the error message reads this file format is not supported

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Hi kerney610..your problem is need to re-program or re-install the windows,,its min u need to re format..the error is came from the virus/worms..worm is a very fast to eat the files name of system32..Thanks and Good Luck..God Bless You..^_^

Posted on May 11, 2009

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Acer crystal eye webcam runtime error problem


Try reinstalling your camera driver and application program.

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Hi,

Good day to you. In regards to your issue usually Acer Laptop users are facing problem with the Webcam Driver while migrating to Windows 7. While other devices work with the Windows 7 inbuilt drivers, the Acer Crystal Eye Web cam device needs an explicit Driver.

You can install this one to make your crystall eye webcam to work. This version works well with windows 7

Click the link to download:
http://www.techrena.net/downloads/Acer_Camera_Suyin_v.5.2.5.3_Win7x86x64.zip

> After download this file, just extract it to your computer using Winzip.
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After that your acer crystall eye webcam should work. Hope this work for you in resolving your issue. Have a great day.

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This is usually cause by a file in your "My pictures" folder that is oversized and cannot be handle by the Crystal Eye software. Simply move all files (not sub folders) from your "My pictures" folder into a sub folder.

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Acer aspire 6930G crystal eye webcam no camera found


Hi

The problem is with Camera driver.

Please uninstall the driver from Add/Remove Programmes and reinstall from media given by manufacture or download the latest driver from manufacture web site.

Hope it will work fine.

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Go to Device Manager and open up Universal Serial Bus controllers and you should see USB Unknown Device. Right click on the USB Unknown Device and click on Uninstall. Shut down the Aspire One PC. Unplug the power adapter to the PC. Remove the battery at the back of the PC. Wait 1 minute.

Put back the battery. Plug the power adapter. Turn ON the Acer Aspire One pc. It should automatically detect the Acer Webcam and it will be listed in the Imaging Devices at the Device Manager. :) yay

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Nov 05, 2008 | Computers & Internet

1 Answer

Acer crystal eye webcam


FOR WEBCAM Driver follow :

1. Downloaded the file.
2. Unzipp it to a folder on my desktop.
3. Run the "Setup.exe" file in the folder that got unzipped.
4. Go through the installer until it got to the end and then let it restart my computer.
5. Wait for computer to restart.
6. It should pop up something saying it was installing the drivers for my webcam. Wait until it was done.
7. Open the Control Panel.
8. Open the Device Manager.
9. You shoud find webcam under "Imaging Devices". It may be listed as "HP Pavilion Webcam" despite having just installed the Acer drivers.
10. Right-clicked on my webcam and chose "Update Driver Software..."
11. Chose "Browse my computer for driver software"
12. Chose "Let me pick from a list of device drivers on my computer"
13. Unchecked the "Show compatible hardware" checkbox.
14. Scrolled down to the Chicony manufacturer.
15. Chose the "Acer Crystal Eye webcam.
16. Tell it to install anyway when it asked me a question about installing that driver.
17. Wait for the driver to be installed.
18. Webcam was now listed as an Acer Crystal Eye webcam in Device Manager.

dont forget to rate my solution :)

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Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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