I installed the logitech quickcam on my notebook - connected with my kids and I can see and hear them but they can only hear me. Have gone back through the settings and it is set to share with them. They use a MAC / mine is a windows based Dell - we are communicating via skype. We tried msn and yahoo as well but no luck. Should I uninstall and reinstall to see if that helps?
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Re: webcam issue with skype
See section C. Windows Live
Messenger in the info below to setup the Audio & Video. Also send this to your family
and friends so they have their computer setup properly. Web Camera’s have to be
setup on the program they are to be used with.Just installing the camera on your computer does not set it up to
broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly. A.Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/)
set it up as follows:
Go to Tools,
then Options, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.
click on the Video Settings.
camera if Installed Properly will come up and show a video picture.
on the bottom of the page click on Save.
The camera and audio should function properly.Your friends and Family will now be able to
see and her to you. B.Yahoo Setup:
After downloading and installing Yahoo Messenger(http://ca.messenger.yahoo.com/download/
) set it up as follows:
on Messenger at the top left and then go down to Preferences
and then the Preference Window will come up.
click on Calling and Devices. In the Calling & Devices
on the right and set the Microphone and Speakers to the computer
Audio Card or sound device installed in the computer.
below that, go to the Test Audio section and(in blue writing) click on“Open the call setup assistant”
and follow the instructions on the left window.
after completing the Audio Setup, go to down and click on Webcam it
should BRODCSAST and you will see your picture.
Chat, click on MESSENGER and then
make necessary settings, click on APPLY, then OK.
click on MESSENGER and go to my WEBCAMready to use.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
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SKYPE VIDEO PROBLEM To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub. SKYPE MICROPHONE PROBLEM If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype. To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype. To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.
Make sure you can see yourself in the Webcam software window
Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
Sign in to your Skype, click Tools>Options>General>Video Settings
Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
Check to mark the box "Let Skype adjust my audio settings"
It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).
Try to check if this issue occurs on Skype only or with all programs
If it is for Skype only: You need to check the Video Settings in Skype. Start Skype > Options > Video Settings > select the webcam that you are using. If the webcam is not on the list, download and install the driver from the manufacturer website
Try to set Automatically Receive Video from - select Anyone or Only people in my contact list.
Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :- To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub.
The advantage of having a logitech webcam is the support you have. I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405
3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.