Question about HP OfficeJet 7410 All-In-One InkJet Printer
Hi, we keep getting this error message on our machine. We have done hard and soft reset. We have plugged the power source into the main supply. We have had the scanners and scanner bed cleaned and serviced but the probl;em still keeps comign back. Often faxes are send and pintout confirmation is received yet the recipeint cliams they never received the fax....this has happened many times.
Does any know what the problem is?
The error message says "scanner failure"
Please click on the web link given below and perform the steps as given in the web page to fix the issue.
For further information contact HP chat support, its free of cost.
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Posted on Mar 25, 2008
I keep getting scanner failure
Posted on Aug 29, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Now if this still doesn't resolve the issue then it's a definite hardware problem my request would be regardless of the thumbs up,call up hp at 1800-474-6836 and ask for their upgrade machines because u'll get a machine with a 50-60% discount and an extended warranty with a 70-80% discount or u may get a warranty for the next two years for $1....Sorry if I can't help you
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