My new Matsui MP3 player - model : MAT 140 MR comes up with an error every time I try to turn it on. It says "boot error" and I can go no further. It is brand new. Any ideas how to get it working? thanks!
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If your Matsui is working suggest you leave well alone -- I've been looking for utilities (new firmware, reflash utility and firmware extractor) and it's all very confusing.
Apart from the ghastly menu system the only problem I've had with mine £8 ($16 used from a flea market) is that Win XP's data write-behind feature means that XP merrily suggests that file transfers are complete when the player is still digesting the files. If you interrupt this by mistake XP stops responding or complains that data has been lost.
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.
WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. -Tha Mp3 Doctor
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
If you can check the rechargeable batteries try that. If you plug it into a wall socket with the adapter and nothing happens you might have other major problems. Just a little education: when you buy something especially from other countries alway check it before leaving to make sure it works. Unless there is a company that you can send the warranty unit to you may be out of luck. Sorry.