Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Unable to ping my ISP gateway

I am using two Windows OS using dual boot. 1st I had Windows XP and my latest addition is Windows Vista Home Premium. However I am stuck up with a weird problem for network connectivity. I have
configured network settings of Vista exactly same as my XP, however I am
unable to ping my ISP's gateway from Vista. The same is working perfectly
from XP. I disabled Firewalls of Vista, but no result.
I do have MacAfee 8.5ii AV on both the OS and have allowed all default configurations on both them. Infact I disabled it on Vista. Can anyone help me in zeroing on the issue?

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  • Faizan Khan May 11, 2009

    I'm not at home, but I guess it showed a globe. If not than I'll let you know here.

  • Faizan Khan May 11, 2009

    My vista shows 2 monitors icon in the notifcation area. And when I disabled the win firewall, ping replies changed to destination host not rechable. I've installed all the drivers from Vista drivers CD that I got with this machine and I don't doubt it, as it worked fine 2 months back. Still not resolved.

  • P222PJP May 11, 2010

    Do you have an active network connection in Vista? Does the network icon in the notifcation area display a globe or just 2 screen

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  • Microsoft Master
  • 1,996 Answers

This could be an issue having to do with the installed drivers for your network adapter. XP and Vista use different drivers, even though the hardware is the same...Take a look through this tutorial and make sure all your network hardware has vista drivers installed. Also possibly helpful would be a read through of this vista help site...
I would start there, and if you need further assistance after making sure you have the correct drivers for vista, write back and we'll be happy to help you sort it out...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on May 11, 2009

  • efs_perpends
    efs_perpends May 13, 2009

    To turn Ping On in Vista:


    Go to "Control Panel" -> "Administrative Tools" -> "Local Security Policy":


    "Windows Firewall with Advanced Security" -> "Windows Firewall with Advanced Security - Local Group Policy Object":


    Under Overview, select "Windows Firewall Properties":

    On "Private Profile" tab and under State -> Inbound connections:



    change Not configured to Allow,

    If you've set that, are you getting any event logs that point to the problem?
    See here and here links to advanced network troubleshooting...
    Check also the network discovery settings in vista.


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