Question about Whirlpool Duet GHW9150P Front Load Washer

6 Answers

F D/L and F11 error codes

I bought a Whirlpool Duet washing machine from Lowes about 2 1/2 years ago.  Model # GHW9150PW0.  After 13 months of use, I started having problems with it. 


After pushing the start buttom, the machine would only make light clicking noises and then display the error code F D/L.  I would have to unplug it and let it sit overnight.  The next morning it would sometimes work and other times I would have to keep trying it every few hours until it would finally make a loud click and then it would work.  This went on every couple of weeks and then I started getting the F11 error code.  It would stop in mid cycle and trap  my wet clothes inside the machine.  Unplugging it for a while worked for a few more months until it finally stopped working for good a couple of weeks ago.  An authorized service repairman replaced both the CCU and the door lock on Oct. 8 at a cost of $307 after being advised by a Whirlpool rep.  My machine worked for only 4 days and I am once again getting the same error code F D/L.


Can you help me, please?. 


Posted by on

  • 4 more comments 
  • MD Woman Dec 22, 2007

    I spent $1,162.00 for the Duet Front Load washer in Sept '05. Two years and about three months later I get this F11 error code problem, and the machine stops running, after wetting the load in the machine at the time.

    I did research today
    on my model washer and found a great deal of negativity about it on the
    Internet from owners with significant problems.

    As the owner of this expensive appliance this is very
    to learn.

    THE reason I purchased this washer was because in Sept. 2005
    the research I did (that was mainly reliant on Consumer Reports ) indicated
    this was a solid washer. I have learned,
    sadly, that this is NOT the case.

    I spent $1,162.00 for the washer, model GHW9150PW0. I regret this purchase.

  • Anonymous Dec 26, 2007

    Exactly the same thing happened to me. I got dL flashing error and then after unplugging, resetting, letting it sit for an hour and then playing around resetting it again, it finally started working - for a short period of time and now I keep getting a F11 error. I can get it started for a short period of time but after about 10 minutes I get the F11 error again and I can't get the load to finish. Now I cannot get the door open at all and I have a load of wet clothes inside.

    In addition, after one year and one week of owning this product the plastic (I still can't believe a washing machine worth $1400 has a PLASTIC handle?) door handle broke. When I called Whirlpool they were happy to send me a replacement for about $50!!!! I crazy glued the door handle back on and I am very gentle with it - it seemed to be working fine. Maybe this problem is due to the door handle???

    I will never buy a Whirlpool product again.

    My dryer is on its last legs so I guess I will be looking for a washer and a dryer - you can bet they won't be Whirlpools!

  • Anonymous Sep 29, 2008

    I am having the same problem. My washer is only three years old. I have a GE top loading washer upstairs that is still running after 8 years with no problems.

  • SNAKEMAN1971 Oct 03, 2008


  • Anonymous Jan 17, 2009

    Whirlpool Duet GHW9150PW0 Front Load Washer . Makes a clicking noise also. Should have a recall on this problem , their are alot of other people with the same issue.

  • Anonymous Jan 17, 2009

    My Duet Whirpool front load washer GHW9150PW0 has the same problems flashes FdL display code. Plus the drain area inside washer you have to check every time for small items that get caught and block drain holes. These machines are supposed to be top of the line. If and when i need another washer it WILL NOT be a WHIRPOOL.



6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a Kenmore (Whirlpool) front loader He3t that begin having the same problem after 2 years. I researched the problem and tried everything. The door lock mech. and all wiring was fine. Finally I stumbled upon a way to clear the error. (It still shows up once in a while.) The following has worked for me CONSISTENTLY about 25 times.
1) Remove top washer cover.
2) Disconnect the connector for the door switch on the control box.
3) Reach around and push any cycle button (normal, delicate, etc.)
4) Now hit the Cancel button.
5) Reconnect the door switch connector to the control box.
6) Reach around and push any button again. The clicking stops for me.
7) Replace the washer cover and use normally.

Hope this works for someone else!
There must be something getting latched up in the control board. And it gets reset.

Posted on Nov 11, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

Fdl is a door latch error code.  F11 is a serial communications error that is associated with either the door latch, central control unit (main computer) or associated wiring.  Since you can hear a "click", and the washer works intermittently I would suspect you have a bad door latch assembly.  Just to be sure you will need to check all your wiring connections going to the central control unit and door latch.  To access follow these steps:

1. Unplug the washer.
2. Remove the three 7mm screws holding the top panel on.  They are located along the top edge in the back of the washer.  Once the screws are removed the top panel will slide back then lift up.
3. The Central Control Unit (CCU) is located in the central rear of the washer.  You can't miss it.  Make sure all the connections are plugged in snugly.  The door latch connections are located behind the front panel on the right hand side.  Check ONE connection at a time.

After checking wiring harness, run systems diagnostics test by performing the following:

Select DRAIN/SPIN, NO/SPIN, followed by pushing any button under OPTIONS 4 times.  If entered correctly the display will read "C00" and you should hear the door latch "click".  The diagnostics will run through a series of tests to include FILL, AGITATE, DRAIN and SPIN functions.  Since the door latch is the first step of the diagnostic sequence, the tests will not progress if the door latch fails.  You can push PAUSE/CANCEL any time to end diagnostics.  Run this test several times.  If anything fails you will get an "F" code in the display window.  If the tests all pass, the unit will shut off, followed by an audible "beep" and the CLEAN light indicator will be lit.  If you get successful results, then you know you probably had a loose wire somewhere.  If the test fails, I would attempt to replace the door latch before the CCU.  The latch costs considerably less.  The CCU can cost as much as $220 depending on where you get it.

If you decide to replace the door latch follow these steps:

1. Make sure washer is unplugged.
2. Locate the wire hoop retaining ring that holds the rubber door boot on.  It will be located behind the front edge of the rubber where it meets the door frame.
3. Locate the tension spring at the 6 o'clock position and stretch the spring apart to release the hoop.  Pull the hoop from the bottom first and remove from the door boot.
4. Pull door boot from door opening and fold back inside wash tub so you can access behind the front panel of the washer.
5. Remove the three torx screws that hold the door latch on.
6. The door latch is seated in a plastic retainer bracket.  Reach in behind front panel and carefully remove the door latch from this bracket so you can access the wire connectors.
7. Remove wire connectors.
8. Re-install wire connectors and latch in reverse order of how it was removed.
9. Re-install door boot, ensuring it seated properly all the way around the door frame opening.
10. Re-insert wire retaining hoop in the groove behind the front lip of the rubber door boot starting at the 12 o'clock position and working your way around to the 4 and 8 o'clock positions.  (You may need a second set of hands for this part).  While holding downward tension on the hoop to keep it seated, stretch the spring apart enough to snap the remaining part of the hoop back into place at the bottom of the door opening.

Run system diagnostics again to see if the latch functions properly and all tests pass.  Good luck to you and I hope this helps you.

Posted on Oct 13, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert who has written 2 tips or uploaded 1 video tip.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

STOP the insanity....that's what you're saying if you encounter the F11 and/or fDL error codes on your washer. If you're not there yet, you will be soon....
The dreaded F11 and/or fDL codes - been there done ALL that!! Our Whirlpool DUET washer is just over 5 years. We experienced our first F11 code 6 months ago (warranty just expired what else is new?). When it first happened, I thought nothing of it - hit the cancel button and the machine reset itself. Then it happened again and again and again. Each time it happened it was more challenging to reset it. I searched for the fix on line - I should have done my research before we purchased the washer.
I was able to determine the error was stemming from the CCU board. Order a new one at over $300.00 and have the same thing happen again - I don't think so. We tried EVERYTHING suggested on multiple websites.....unplugging the washer, hitting the right upper side, checking wires, wiggling the wires, wedging things to improve contacts, soldering, re-soldering, Vaseline, changed relays....anything and everything was a temporary fix. Contact Whirlpool directly? Tried that too, they apparently don't recognize there is an issue with F11 fDL errors, "not a commonly called in concern". Really?? We started searching washers to purchase....I couldn't bare spending $$$ for another washer, but we are a busy active family with 4 kids - what are our options? Then one night after searching the websites for one last desperate attempt at salvaging our washer, I followed through on a link:


Now, I'm the biggest sceptic in the world and the most frugal consumer - really I am. I am posting my testament to this service because I've been there - frustrated, disappointed, angry. I am so pleased with the service Ed provided - from answering all my questions, to the superb job he did on the CCU. You can review all the comments posted by all his other pleased customers on eBay. I had to stand by my washer for the first 6 loads - just in case the beep beep beeps started. To my astonishment, amazement, and surprise - it never happened!! In my opinion, this is the only true fix for your F11/Fdl error!!
I never imagined in my wildest dreams ever telling anyone how happy I am to be doing my laundry again, but I really am!!

Posted on May 13, 2010

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer

I know these are older post but new people read them every day.
Just because it is on the internet does not mean it is the correct information. Most appliances come with a Tech Sheet that is available to paid subscribers and appliance service companies ( many one man operations do not have access) These Tech Sheets have all kinds of diagnostic info that makes it much easier for a tech to fix. We solve and repair these issues everyday with little to no callbacks. Sometimes it is better to call a reputable service company and pay for expert repair. It is irresponsible for a tech on the net to tell you change a $200 control unit without running system diagnostics. The problem arises when you call someone who is not trained properly and it gives all serviceman a bad name.
Just taking a board out without grounding yourself to prevent static charges can ruin it. Don't bring them to a parts store in a zip lock bag either as it will damage the board.

My job is to support many techs in the field because you can't just memorize things like the old days. You do not want to know how many Service Techs have there VCR or DVD clocks flashing 12:00
You get what you pay for.

I used the Fix it for a couple things that I already knew the answer too and the feedback I was given was all over the place.

Just to put things in perspective we sold hundreds of Duets and have had a handful of FDL issues. Whirlpool who also makes many Sears Front loaders is 1/3 to half the market share so the complaints will be seen on the internet. Just be glad you did not buy a

Posted on Apr 27, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Yep, same problem with me. We purchased this machine about 2 1/2 years ago for about $1,200 and we are having the exact same problem. Right now my clothes are trapped in the machine with the F11 code showing. This it totally unacceptable in my opinion.

Posted on Aug 25, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer


Posted on Mar 27, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers


Communications error.

  • Troubleshooting and Repairing the F11 Error Code in a ...
    • 6 MIN
    • ADDED 2013-10-22
    Video embedded · Troubleshooting and Repairing the F11 Error Code in a ... Troubleshooting the F35 Sud Error Code in the Whirlpool Duet Steam ... Washer Dryer ...
  • Kenmore Elite He3 F11 Error Code - · PDF file Kenmore Elite He3 F11 Error Code How to troubleshoot the ... Kenmore F1 Error Code He2 Dryer Problems Amp Solutions
  • Kenmore Washing Machine Error Code F11 - · PDF file Kenmore Washing Machine Error Code F11 what does f11 mean - Kenmore Elite HE3 Washing Machine. The F11 code is from a communication break in the serial link from ...
  • Related searches for ERROR CODE DRYER F11
  • Whirlpool Duet F11 Error Repair ' Circuit Board Medics Whirlpool F11 Error. This is a repair service for the Whirlpool Duet F11 error code on a Whirlpool Duet washer.
  • Bosch Tumble Dryer Fault Code F11 - prapmumbmihe · PDF file Bosch Tumble Dryer Fault Code F11 Bosch Exxcel tumble dryer error code F:09 · Bosch Exxcel WVT. Asciugatrice Bosch Wts86511It: Errore F11 Hello, My dryer ...
  • Whirlpool F11 error code - Appliance Repair Forum > ... > Washer Repair
    • LAST UPDATED: 2014-02-18
    • 6 POSTS
    • FIRST POST: 2012-02-18
    I got an F11 error code on the washer and tried some of the things discussed on the site for simiilar duet washers and found a link to this site ...

  • Jan 30, 2016 | Dryers

    2 Answers

    I have an F11 code on my kenmore front load washing machine

    After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

    Aug 22, 2014 | Kenmore HE2 Plus Front Load Washer

    1 Answer

    Whirlpool Duet Sport Model WFW8300SW0 basket won't

    The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

    If Pause/Cancel does not work:
    1. Unplug washer or disconnect power for one minute.
    2. Plug in washer or reconnect power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, call for service.

    I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

    Hope helps.

    Jun 27, 2011 | Whirlpool Duet Sport HT WFW8400TE Washer

    1 Answer

    I have a duet front load whirlpool washer, I bought it about maybe 8-10 years ago. I'm start to get a error code when I wash on a 28 min cycle spin. The error is 5BR or 56R, it will stop spinning in the...

    Hi these are not common codes for a duet. Click HERE for a list of common codes and corrective actions needed.

    If you have any further questions please feel free to ask.

    Nov 17, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Error code F-11

    F11 Motor control unit internal failure MCU board failure or broken wire.
    Check your wiring harness for a loose connection or a break in the wireaa6d6a5.jpg
    Tech sheets for wfw9200sq

    Jun 27, 2010 | Whirlpool Washing Machines

    1 Answer

    F11 and/or dl code on a whirlpool duet front load washer

    F11 is:
    Serial Communication Error
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
    Check for:
    Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
    Check the Drive system for any worn or failed components
    Check MCU
    Check CCU
    Check Motor
    Check Wire Harness

    Check the above link for a detailed article about the f11 error code.

    Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    F11 Code Showing

    F11 is:
    Serial Communication Error
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

    Check for:
    Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
    Check the Drive system for any worn or failed components
    Check MCU
    Check CCU
    Check Motor
    Check Wire Harness

    Check the above link for a detailed article about the f11 error code.


    Mar 28, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    NEW CCU for Whirlpool Washer

    I found this site, they actually repair the CCU for you. Mainly for the F11 Error Code. I see on the site that they have repaired 95 of them with 100% feedback.

    Apr 09, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Older whirlpool duet washer has error F11

    F11 is a serial communication error between the central control unit and the motor control unit.
    Unplug the machine and open the panels.
    Unplug and re-plug all wire connectors from the ccu to the mcu.
    Inspect all wires and harnesses for a bad wire.
    Could be bad components; ccu or mcu or motor

    Feb 23, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Whirlpool Duet Error Code F11

    its your ccu board under top in back easy to change about 300.00 that is f 11 code "plz"

    Nov 15, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    Not finding what you are looking for?
    Whirlpool Duet GHW9150P Front Load Washer Logo

    3,107 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Whirlpool Washing Machines Experts

    Dan Webster
    Dan Webster

    Level 3 Expert

    8220 Answers

    Sal De

    Level 3 Expert

    2694 Answers


    Level 3 Expert

    77939 Answers

    Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides