Question about Office Equipment & Supplies
Ink Cartridge Not compatible.....what does this error message mean? the cartridge is the same as it always has been, and it has always worked before, jsut suddenly started giving this error message? any help??? please?? thanks~!!!
I had the same problem and solution was change the cartridge for a new one (My printer is a HP PSC 1315)
Posted on May 11, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Sep 03, 2014 | Epson 20 Ink For Stylus S20 Sx100 Sx200...
When you get an HP
integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901,
92-98....currently offered at Costco today) or if you buy a
remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP
has a smart chip embedded within the nozzle plate at base of ink cartridge
which counts the drops and then registers as empty).....so you'll just need to
live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and
similar while you are using these types of aftermarket supplies. The first
video below provides an overview of the 'low ink' phenomena, the 2nd video provides suggested cartridge prep/handling instructions when you return the cartridge for refilling:
HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU
Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
If the new (or
refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to
complete the printer alignment following cartridge installation, then the ink
cartridge either has a connectivity issue with the flexible printed circuit
cable (inside unit where cartridge mates with cable), rear cartridge contacts
or cable contacts are dirty with ink residue, or the cartridge is suffering
from marginal internal electrical performance. If you run into a problem where the ink cartridge is performing marginally and blocks printing (via the Red X), you can bypass the error message (usually only 1 time per clearing action):
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. You can also run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test).....go to www.inkjet411.com for more information on your specific printer model.
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