Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Error C0...Xerox WorkCentre 5020DN Printer

Xerox WorkCentre 5020DN Printer is showing C0 error while tried printing via laptop or computer. what is the matter?

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C-0 declares that the size of the document you are trying to print is incorrect with the paper size you have in your machine's tray. To remove the error, press the red button on the control panel and check the size of the document within the printing properties. If the papre size of the document and the paper in the tray are correct then try to use another tray or bypass tray. If the problem still persists, call for service.

Posted on Mar 10, 2015

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Posted on Jan 02, 2017

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CoachTim
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SOURCE: printer problen

Low Fuser Temperature. Probably a blown heat lamp try reseting the H code Press CLEAR, EXPOSURE MODE, CLEAR, EXPOSURE MODE. The display should go blank. Then enter 14 with the copy count keys and press START. If the machine does not turn off and back on by itself - then turn it Off and back on. See if the H code comes back. Tim

Posted on Jan 29, 2007

  • 3 Answers

SOURCE: Xerox WC Pro 35 - Error 14-563

this code means your scanner has failed to setup correctly. this could be a problem that you would need a qualified tech to service the copier. there is nothing that you can do after you power off and power on (popo) the copier. it could be voltage, pwb board, or a binding scanner assembly.

Posted on Oct 07, 2008

  • 2072 Answers

SOURCE: workcentre c2424 is showing system error 39,003.40:117010

That is a document feed or scanner fault. Often times it is simply that molex connector working loose. It is the connector mounted vertically next to the main power cord on the right rear side of the machine. That bottom screw can be dificult to tighten. What I would try first is to shut the machine off, unscrew and disconnect that conntecot totally then firmly slide it in and get both the top and bottom screwss tight. Like I said, the bottom thumb screw can be hard to tighten even with a screw driver because it is a pretty soft rubber the tighteners are made out of.
If that doesnt work. go to the back and disconnect the document feed to scanner cables and reconnect. Other than that, you pretty much have to replace the feeder/scaner assembly since very very few parts are spared for that .

Posted on Oct 23, 2008

  • 2 Answers

SOURCE: I get an SMTP error

That is not true i work as a IT Spec for the Kentucky Army National Guard and we have over 20 M20I series printers in which we have set up to scan to email. None of these printers are hooked up directly to the computer and they all have the ablity to scan to email. if you printer dose not seem to have the ability they you will probally just need to update the os. Here are the steps to get it set up.

  1. Connect the printer to the network
  2. Print a network config sheet
  3. use IE to connet to the web based interface useing the printers IP
  4. Click on the properties tab
  5. hit the little plus sign by connectivity
  6. do the same with protocols
  7. find and click on smtp server
  8. add ip address in the ip address and if your server requires athenticating type in the user name and password
  9. if for some reason the maxium message size has undefined then you will need to complete reset the printer or you will get an error it needs to have options that can be selected.
  10. now go to services
  11. then email settings
  12. select apropriate modes and the default from address
  13. if you want to set permissions to the device you can do so under user authintcation
  14. you can also set up the LAB and GAB
Note:
some web sites may not allow you to suer this function one alternitive is to set up a local smtp server on your network and create a mail box for yourself then you will just need to put your smtp server address in the instructions listed in step 8. I hope this helps.

Posted on Jan 30, 2009

  • 110 Answers

SOURCE: Unimessage pro driver error

try reseting the nvram. if no luck after that try changing the image control board.. with another one if it's avaliable.(maybe you have another machine around. If not then conect your printer to the network reset the printer so you can get an ip address.. usually it's a 192.168.*.* Then type that ip address 192.168.*.* into the top of your web address bar and you should be able to see you printer. If not i would change the image control board because it might be bad.

Posted on Feb 11, 2009

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Please take a look at the following from the Xerox site:

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