Question about GE Profile Performance 25.2 cu. ft. Side-by-Side Refrigerator with Dispenser TFX25PPBWW

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In my GE Performance refrigerator side-by-side Ice is being made, but no water is dispensing. The GE Smartfilter is atleast 5 yrs old (I never used/never changed) because we always bought water from the store. When I try to dispense water, I see a leak on the floor. Troubleshooting in the manaul says that reservoir is frozen, but my filter might also be a problem. But if filter is the problem ice should not be made either. Any quick and dirty ideas to check before I buy a new filter or call service?

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The water that goes to the door actually is routed through the hinge on the freezer door. Take a look and see if you can't find where the tube comes out and goes into the water dispenser. I bet it has come loose and is rerouting the water down the side of the fridge and onto the floor; hence the puddle.

Also, just because you don't drink the water doesn't mean you don't drink the water! If you use ice from the ice dispenser then you ARE drinking the water. The water that feeds the ice trays comes through the filter, so you might consider changing it every 6 months rather you use the water dispenser or not.

Hope this helps, I have one too and its causing a different set of problems...

Posted on May 30, 2009

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Posted on Jan 02, 2017

Sea Breeze
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SOURCE: In my GE Performance refrigerator side-by-side Ice

If the water stopped before you replaced the filter we have something to consider is that the water control valve on the rear of the back of your Profile and down where the water enters the refrigerator you will see two coils and a set of female plugs attaches to each coil. Most likely the coil for your water dispenser is defective and and the side for the ice has not failed. When telling you the correct model of your profile is needed to give you the replacement part number for your dual water control valve. In a few moments I will show you an example of the part that I am talking about, Thanks, Sea Breeze

Posted on Oct 12, 2009

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In my GE Performance refrigerator side-by-side Ice is being made, but no water is dispensing. The GE Smartfilter is atleast 5 yrs old. I just replace new filter still not working


If the water stopped before you replaced the filter we have something to consider is that the water control valve on the rear of the back of your Profile and down where the water enters the refrigerator you will see two coils and a set of female plugs attaches to each coil. Most likely the coil for your water dispenser is defective and and the side for the ice has not failed. When telling you the correct model of your profile is needed to give you the replacement part number for your dual water control valve. In a few moments I will show you an example of the part that I am talking about, Thanks, Sea Breeze

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