Question about HP LaserJet P2015dn Printer

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My Hp2015 Driver cant install in winxp

Hi, I purchased Hp Printer LaserJet P2015, Now I Wanna install the driver on windows XpSp2 On Local Computer With USB Cable .

When i Plug in the Usb Cable to my computer and Turn On the Power of printer .... nothing happened on my windows . It should be alarm me the one new hardware device is detected and u need to install it. but nothing happened.
Also i test the printer on selftest Click and its work & i can print the test page on it.
But when i wanna install the driver on my computer in win xp sp2 professional during the installation always appear a massage to me that Please plug in your usb cable or check your printer power on.
I thought my USB cable have a problem but i test it and it was worked for other printer.
I think My printer have a problem ?
What can i do now ?

Posted by on

  • Anonymous May 19, 2009

    the same

  • Frank Zhang
    Frank Zhang May 11, 2010

    do you try insert the USB cable after xp boot started, see any new device found?

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Posted on Jul 03, 2009

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I do not have the cd for installation of printer in my pc


Hi,
You can get the drivers for the HP LaserJet P2015 from HERE.

Just select the Operating System from the list and download it.


All The Best.


With Regards:-

Subhankar Ghosh

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Install HP LaserJet P2015 Printer


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Aug 24, 2010 | HP LaserJet P2015 Printer

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Hp laserjet p2015 printer driver needed


Hi


Thanksfor using FixYa. Please choose the Windows you are using and download andinstall the printer drivers from the link---

HPLaserJet Printer P2015 Driver

Please do rate the solution if the issue isresolved or post a comment for further assistance.


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Rylee

Jun 05, 2010 | HP LaserJet P2015 Printer

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I have a loptop with windows7 so i can install HP


There are a few variants of the P2015 - see here http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=1845551
if you click on your exact model - you will then be taken to a menu to choose the windows version - I checked on the P2015 and there is a windows 7 driver available
Download the drivers and then double click on the exe file to install.
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Apr 01, 2010 | HP LaserJet P2015d Printer

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I have HP 2015dn printer. In Windows XP I can print duplex automatically. In Windows 7, when I installed the printer, it uses the default driver from Windows. When I tried to print duplex, it printed the...


No there isn't that's the biggest problem with Win 7. DRIVERS.. if they aren't expressly written for Win 7. Then it is all just one big headache. In saying that sometimes installing as Admin, & in XP SP2 Compatibility Mode, helps.

Feb 03, 2010 | HP LaserJet P2015 Printer

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Office Equipment & Supplies

1 Answer

I could not print with hp laserjet p2015 usinh window vista


hi there,
Is the drivers of P2015 correctly installed on vista? If yes then you have to check your printer USB cable. Try to change it and see the result.

Good luck

Jun 24, 2009 | HP LaserJet P2015 Printer

1 Answer

Cannot install hp2015 usb printer in windows 98


Hi there,


Make sure you the full install program/download. We're going to back pedal and try it again.

First:
  • Disconnect the Printer cable.
  • Click Start
  • Click Control Panel
  • Click Printers
  • If your printer shows up here, remove it
Then:
  • Run the Install program again
  • Only plug in the cable when prompted to do so
When you plug the cable in it should now recognize the printer.

Best regards,
Mike

Apr 15, 2009 | HP LaserJet P2015 Printer

1 Answer

RE:HP P2015


  1. THERE MAY BE THE PROBLEM WITH USB DRIVERS IN UR PC .
  2. TO RECTIFY --- RIGHT CLICK THE MY COMPUTER ICON
  3. CLICK PROPERTIES AND THEN CLICK HARDWARE N GO TO DEVICE MANAGER
  4. UNINSTALL ALL USB PORTS AND THEN SCAN FOR HARD WARE CHANGES
  5. UR PC WILL DETECT UR PRINTER N ASK FOR PRINTER DRIVERS
  6. RELOAD DRIVERS N UR PC WILL COMMNICATE WITH UR PRINTER.
  7. FOR FURTHER ASSISTANCE FEEL FREE TO ASK AND WISH U SUCCESS -BYE

Jun 03, 2008 | HP LaserJet P2015dn Printer

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