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HP Printer Deskjet 697C won't print color

My Hp Deskjet is suppose to print color as well as black and white. My computer crashed and I had to get a new CPU. I reconnected the printer and got set to my new computer but it will not print color and I don't know how to get it to print color.

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Unfortunately when a inkjet printer is not used in a while the ink dries up... If I was you I would try a new color cartridge and see if that helps out. It is a fine balance with ink jet printers... you don't want to print so much because ink is expensive but you want to print enough to keep the heads and ink from drying out. Good Luck!!!

cdixon18
The Man Inside the Machine

Posted on May 11, 2009

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