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Transfer keeps stopping

I have started the Easty Transfer about 10 times now and it keeps stopping on me. I get a picture of the cable end with a red X flashing in the upper right corner. Is there an issue with the cable or is there something else I can do? I have clicked on different areas of the screen but can not get anything to come up so I have to disconnect. Thank You

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It's most likely an issue with the hard drive. You're probably encountering a bad sector so when the computer tries to retrieve the data it gets "stuck on stupid".

Give me some details about your computer and I'll give you some tips on how to fix it.

Posted on May 11, 2009

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Posted on Jan 02, 2017

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Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer
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Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software
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Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.
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