Question about Pelco DF8CB Pg 1V21A Domepak Pendant Color 2.812mm Ai

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I have an exterior pelco PTZ camera and the screen shows all Q's

I am not sure of specific model information on camera and the Q's are in rows and columns that cover the entire screen. Any ideas?

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The model number can be found on the back side of the dome drive and it would help to pull it out of the back box any way so you can cycle power to the dome drive....If the Q's do not go away call 1-800-289-9100 24/7 and you will get a live person in tech support and they can issue an RA number for repair....the estimate is free you just have to pay the shipping....Pelco is the best when it comes to warranty's and bending the rules for the customer on them....let me know if this helps and good luck

Posted on Oct 22, 2009

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Posted on Jan 02, 2017

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1 Answer

My ptz camera gives the video in a night vision mode yet its daytime why?


in the menu there is an option for day and night mode, check the settings it is probably on night mode. if it is on auto switch it to day mode.

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check if the Auto Pan setting is enabeld. if not the joystick on your PTZ Controller might be faulty. open the unit up and check for any dust build up on the joystick area.

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Reset the power to the camera and test first.
If it worked before you may have a wiring fault... or if it is new or someone tampered with it, the baud rate settings or protocol setting might have changed.

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1 Answer

Does it supports any brand of cctv cameras or will there be any incompatibility with same brand..


It support all brand of CCTV.
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in that case, the connection will use the RS485.

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1 Answer

I have a Pelco Spectra mini in a warehouse, we replaced the previous camera with this new one but the PTZ function does not work. The old camera worked for while and stopped. We moved the new one to...


Hi. Did you call Pelco's customer support? They should be able to talk you through troubleshooting the camera to at least determine if this is a defective camera or not.

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1 Answer

On the monitor there is a small little camera


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1 Answer

Why the Pelco spectro mini PTZ camera getting stuck(not rotating)


Normallay when getting stuck in Mini dome, we found 2 common problem.
1. Take out the cover and test rotating. Dome are deflect and causing resistance between camera dome and bubble.

2. The 2 screw are too tight. Loosen abit and try rotate.

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1 Answer

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It is replaceable, as long as no harm has come to the rest of the camera.

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Installing a pelco ptz camera using my old controller


pelco cctv ptz doec not moving can you give me a solution?thanks a lot.

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