Question about Canon Pixma MP500 All-In-One InkJet Printer

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Scanner won't work

I have a canon pixma mp500 & everything works but the scanner.

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  • Anonymous May 12, 2009

    The MP500 features' printing and copying are properply working, but the scanner doesn't work.
    The driver software for Windows Vista hoisted by Canon won't work, too.

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If you are using a wireless connection, your scanner will not work.  I was told the printer does not have the capability to scan wirelessly....prints wirelessly, wont scan

Posted on May 22, 2009

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Go into properties, hardware, inkjet mp500 properties again, updated driver, choose the 'let me choose' option, choose the 'let me pick...' option, choose Canon Inkjet MP500, NOT Canon MP500, install driver. When you press the scan button now, you should get a popup that lets you choose the scan option. I've been working on this forever and I'm so excited it works because no one at Canon was able to help!!

Posted on Jan 11, 2012

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Mar 03, 2010 | Canon Pixma MP500 All-In-One InkJet...

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It seems that if i uninstall drivers and installation program i can get the scanner to work for a couple of scans. then the scanner seems to lock up and not work until i go through this process again. is...


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What you have to do is uninstall everything for the Canon MP....then turn off the printer...and UNPLUG the cable that connects the printer to your computer. Now re-install both the software and the drivers (go to the website to get an updated driver & software at www.canon.com). Now, once that is completed, turn the machine back on and plug in the cord that connects the printer to your computer (this is when it automatically downloads the driver needed for the software to work- MP navigator- and the scanner) Hope this helps.

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http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=11995

Dec 31, 2008 | Canon Pixma MP500 All-In-One InkJet...

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I've tried everything, it still says the following tank cannot be
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1 Answer

Scan Not Working


Me too, copy and works fine. When the printer starts up I can see that the scanner moves, the green light is there - all i can see is that maybe it is vista or that i didn't run the set up cd completely. But I put the instillation CD in again and went to http://www.canon.com.au/vista/ and downloaded their driver - now it works fine

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