Question about GE GSS22JEPCC / GSS22JEPWW / GSS22JEPBB Side by Side Refrigerator

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Not cooling My fridge was not running at all yesterday. I pulled it out from the wall and cleaned all the lint out of the back panel , which was blocking the air flow. I now hear the motor running, in the freezer section. What other troubleshooting can I do myself, before calling service to come out and charge me an arm and a leg?

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Ok first of all don't panic!!! Move the fridge out from the wall again and unplug it. get down low with a good torch and inspect the undercarriage of the fridge, there you will see a black rounded shape object which is the compressor, be careful not to touch it because it will be hot , secondly you should be able to see a coil and a small fan which blows air through the coil to cool down the refrigerant, once you can see these objects inspect the fan and see if it spins , if it does then turn the fridge back on and check to see if it is running when the compressor is running, if it is not then the fan is seized and will require replacement, if you think you are competent to carry out the works be sure to take note of what wire goes where, and make sure it is unplugged completely from power supply :)  Be safe!!!

Posted on May 11, 2009

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The most common problem is the condenser under the refrigerator is clogged with lint. Pull the unit away from the wall for clearance and have someone use a vacuum on the dust. Unplug the unit while working on it and remove what can slide around be careful not to damage the works underneath, as dirt is the whole problem .Clean it and reset to factory settings and leave it for 24 hours.

Please check the bellow link to troubleshoot your problem and to have a detailed knowledge as to why your refrigerator is not cooling enough:-

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting

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Hi. thanks for the question. the heat between the doors is normal . to solve . pull the fridge away from wall .remove back panel. clean all lint in coils .Dust in the coils causes the heat between the doors to get warmer . so cleaning of coils. will solve the problem thanks the appliance doc

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Folow these steps. It's worth a try.
1.Pull the fridge out from the wall and unplug it.
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If the cooling fan was stuck , that may also be a cause for your refrigerator wall becoming hot.Check that too.
Hope My info is useful....Bye

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Hi. thanks for the question . check the freezer fan motor, is it running . is there frost build up in freezer, check that. pull fridge away from wall. remove back panel .clean all lint . thanks the appliance doc

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