Question about Brother MFC-8860DN Printer
Paper advances fine until it is 3/4 through and then jams up behind the toner cartridge. Doesn't matter which tray it comes from. Changed paper to the best grade paper and still does it. Cleaned everything and changed print cartridge and drum and still does the same thing. Need it fixed ASAP!
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Posted on Jan 02, 2017
SOURCE: Brother MFC 7420 Paper Jam
After changing the drum, toner and running around town for days trying to find a reliable place to get this printer repaired, I realized I was spending a lot more money than what the printer actually costs. the drum was over $100, toner was $80, and the printer is $250. I bought a new one, and I can now use the old one for parts.
Posted on Jan 16, 2008
SOURCE: reset drum - brother mfc-8860dn
Open front cover
Remove drum unit and toner cartridge assembly
Put drum unit and toner cartridge assembly back in machine, but do no close front cover.
You will get a message "Replace Drum?"
Select Yes to confirm
Posted on Mar 16, 2008
fuser counter reset
press MENU - START - 088
LCD shows "PARTS REPLACEMENT"
go down with arrow till reset fuser?
Posted on Jun 21, 2010
Tips for a great answer:
Jan 29, 2014 | Brother MFC-5460CN All-In-One InkJet...
Make sure paper are not wet and stick to each other when you putting the bunch of paper snuffle it and shake it . also remove the toner and see is there any damge mark on toner also see the pressure roller inside is proper and it is not hot.
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Have a good day
Hope this helps. Please rate my response.
Dec 23, 2010 | Brother MFC-8860DN Printer
Brother strongly recommends that customers do not use
generic drum unitsand/or toner cartridges, or refill their Brother toner
cartridge. Each Brother laser printer is designed to work at pre-set
temperatures that are matched exactly to each of our individual toner
formulations. Each individual component is designed to work with the other to
ensure quality and reliability. Using non-Brother supplies may affect the
Verify the message displayed on the LCD.
Warning: If you just used the machine some parts inside the
machine are extremely hot.
1. Pull the paper tray completely out of the machine.
2. Pull the jammed paper out of the paper tray opening. If
you are unable to remove the jammed paper continue to STEP 3. If you are able
toremove the jammed paper continue to STEP 9.
3. Open the front cover. If you cannot open the front cover,
do not useextra force. See below for further assistance.
4. Pull out the drum unit and toner cartridge assembly. The
jammed papermay be pulled out with the toner cartridge and drum unit assembly,
or removing the drum and toner assembly may release the paper so you canpull it
out of the paper tray opening.
a. If you are able to remove the drum assembly and jammed
paper continueto STEP 5.
b. If you cannot remove the drum unit and toner cartridge
assembly easily, do not use extra force. See below for further assistance.
5. Place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering the toner. Hold down the blue
lock lever on the left side of the drum assembly and lift the toner out of the
drum unit. Examine the drum carefully for small pieces of paper that may be
6. Reinsert the toner cartridge in the drum unit until it
clicks into place. If you put it in properly, the lock lever will lift
7. Place the drum unit and toner cartridge back into the
machine. Use equal pressure on both sides of the drum unit when pushing it back
into place. Make sure it clicks into place.
8. Close the front cover. Make sure it clicks into place.
9. Remove any remaining paper in the paper tray and then
reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill
the tray.There is a maximum paper mark located on the top of the right and left
paper guide. It looks like a V cut out in the plastic. Fan the stack of paper
well to avoid paper jams or misfeeds.
NOTE: If you are using special paper and the machine has
problems feeding it from the paper tray, try the paper again using the manual
10. Put the paper tray firmly back into the machine and
unfold the output paper tray support flap before using the machine.
11. Turn the Brother machine around with the back of the
machine facing you.
12. Open the back cover.
13. The black plastic inner chute should spring open
automatically when the back cover is opened. Note: The inner chute has a
diagram on it of a piece of paper being removed from the unit.
14. If there is paper inside the machine carefully remove
15. Close the back cover. NOTE: The inner chute will close
automaticallywhen the back door is closed.
16. To test, print the Help List:
a. Press the REPORTS key located on the right side of the
b. Press the up or down arrow key until Help list appears on
c. Press Menu/Set. The report should begin printing.
Thanks an good luck
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