Question about Brother MFC-8860DN Printer

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Brother MFC-8860DN paper jams

Paper advances fine until it is 3/4 through and then jams up behind the toner cartridge. Doesn't matter which tray it comes from. Changed paper to the best grade paper and still does it. Cleaned everything and changed print cartridge and drum and still does the same thing. Need it fixed ASAP!

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Posted on Jan 02, 2017

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SOURCE: Brother MFC 7420 Paper Jam

After changing the drum, toner and running around town for days trying to find a reliable place to get this printer repaired, I realized I was spending a lot more money than what the printer actually costs. the drum was over $100, toner was $80, and the printer is $250. I bought a new one, and I can now use the old one for parts.

Posted on Jan 16, 2008

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SOURCE: reset drum - brother mfc-8860dn

Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Posted on Mar 16, 2008

  • 59 Answers

SOURCE: Problem for Brother MFC-8860DN Printer How do i

press menu 7 3 2. this will bring you into the parts reset, and reset the fuser

Posted on Mar 31, 2010

  • 21 Answers

SOURCE: how reset fuse Brother MFC-8860DN Printer

fuser counter reset
press MENU - START - 088
LCD shows "PARTS REPLACEMENT"
go down with arrow till reset fuser?
press "SET"
done

Posted on Jun 21, 2010

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1 Answer

Rear cover jammed


Hi madeleine,
1.Press the cover release button and then open the front cover.
2.Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3.Open the back cover.
4.Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
5.Using both hands, gently pull the jammed paper out of the fuser unit.
6.Put the drum unit and toner cartridge assembly back in the printer (press firmly).
Fully close the front and back covers.
Pull the duplex tray completely out of the printer.
7.Pull the the jammed paper out of the printer or the duplex tray.
8.Put the duplex tray back in the printer.
9. Make sure that the Back Cover LED and the Paper LED are off and then, the Status LED lights green.
Still having Problem Then follow Us For
Brother Printer Support

Jan 29, 2014 | Brother MFC-5460CN All-In-One InkJet...

1 Answer

Why paper jam in tray 1?


Make sure paper are not wet and stick to each other when you putting the bunch of paper snuffle it and shake it . also remove the toner and see is there any damge mark on toner also see the pressure roller inside is proper and it is not hot.


Hope this helps. Please rate my response.
Thanks.
Have a good day

Dec 23, 2010 | Brother MFC-8860DN Printer

1 Answer

I do not know how to remove the drum to fix a paperjam


Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the Verify the message displayed on the LCD.

Warning: If you just used the machine some parts inside the machine are extremely hot.

1. Pull the paper tray completely out of the machine.

2. Pull the jammed paper out of the paper tray opening. If you are unable to remove the jammed paper continue to STEP 3. If you are able toremove the jammed paper continue to STEP 9.

3. Open the front cover. If you cannot open the front cover, do not useextra force. See below for further assistance.

4. Pull out the drum unit and toner cartridge assembly. The jammed papermay be pulled out with the toner cartridge and drum unit assembly, or removing the drum and toner assembly may release the paper so you canpull it out of the paper tray opening.

a. If you are able to remove the drum assembly and jammed paper continueto STEP 5.

b. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. See below for further assistance.

5. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Hold down the blue lock lever on the left side of the drum assembly and lift the toner out of the drum unit. Examine the drum carefully for small pieces of paper that may be jammed inside.

6. Reinsert the toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

7. Place the drum unit and toner cartridge back into the machine. Use equal pressure on both sides of the drum unit when pushing it back into place. Make sure it clicks into place.

8. Close the front cover. Make sure it clicks into place.

9. Remove any remaining paper in the paper tray and then reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill the tray.There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic. Fan the stack of paper well to avoid paper jams or misfeeds.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed slot

10. Put the paper tray firmly back into the machine and unfold the output paper tray support flap before using the machine.

11. Turn the Brother machine around with the back of the machine facing you.

12. Open the back cover.

13. The black plastic inner chute should spring open automatically when the back cover is opened. Note: The inner chute has a diagram on it of a piece of paper being removed from the unit.

14. If there is paper inside the machine carefully remove it.

15. Close the back cover. NOTE: The inner chute will close automaticallywhen the back door is closed.

16. To test, print the Help List:

a. Press the REPORTS key located on the right side of the control panel.

b. Press the up or down arrow key until Help list appears on the display(#2).

c. Press Menu/Set. The report should begin printing.


Thanks an good luck

Nov 27, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

How to open drum to remove the jammed paper inside


Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

Oct 19, 2010 | Brother MFC-7440N Laser Printer

1 Answer

My Brother MFC-9840CDW keeps jamming every time I print mailing labels. I've had it four 1.5 years with no trouble. The label gets stuck and I have to pull out the toner tray to fetch it. I also...


hello, sounds like there are many possible solutions for you machine, first with paper jamming, are labels going thru manual feed tray, or paper tray, it might be possible that mp feed roller needs cleaning or replacing. if paper tray, simple would be feed roller, clean or replace, if jams continue with normal paper from paper tray, the problem will be front door, i have yet to be able to repair paper jams when front door assembly fails. as far as colors, both drum and toner can cause this problem, if using 3rd party toner, this will also cause some color problems. sorry no real quick fix for this machine, i've tried.

Sep 24, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Our Brother MFC-8860DN will only feed paper from


Printers have rollers that grab and feed the paper. They can get dirty over a period of time, or lose some of their "stickiness". Sometimes they're easily accessible, sometimes not, depending on the printer. They can be cleaned with alcohol and q-tip or cloth. The weight of the paper is probably causing just enough resistance to make the printer think there's a jam, but there could also be a problem with the mechanics of the sensor assembly, or a fragment of paper jammed up somewhere. Sometimes you can get it working without taking the machine apart, and sometimes you can't. Make sure you don't void any warranties, of course, but with some investigation, you might get lucky. You've probably done most of what I suggested, but you might take one more look. Good luck!

Mar 24, 2010 | Brother MFC-8860DN Printer

1 Answer

Makes a clicking sound and won't print


Check the paper tray and make sure there is a 1/16 inch gap between the end of the paper tray and the end of the paper. Too tight and you only get clicking, also if it's a new toner cartridge (generic) sometimes they are too tight to turn.

Jul 07, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

MFC-8860DN


This is a common issue.
Here is the solution:
Pull out the paper tray
On the left of the feed roller there is a black piece of plastic that is a sensor. It is jammed forward. Gently bend it out to the left and push it back until it snaps back into place.

Be careful not to break it.

Oct 27, 2008 | Brother MFC-8860DN All-In-One Laser...

2 Answers

BROTHER MFC-8460N ALL-IN-ONE


I had a similar problem, more of a snapping sound than clicking, but this is what worked for me - pull the paper tray out and "loosen" the rear paper limiter by unlocking it, move it back about 1/8-1/4" and then re-lock it

Aug 19, 2008 | Brother MFC-8860DN All-In-One Laser...

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