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Sony vaio ra828g, xp sp2, dead mouse and all usbs

Recently went to start up my desktop and it starts but all of the usb are
dead, including the mouse so I can't do anything.

Starts in safe mode but dead mouse won't let you select any options or
even system restore. Tried unplugging everything that is usb, tried all
the ports including not using the usb hub, but even plugged directly into
the machine usb front or back, no usb works.

Can't select any menus or do system restore, so what do i do?

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  • 2 more comments 
  • earlh20659 May 11, 2009

    I did try plugging and unplugging the mouse into every usb port,

    but no port works!

  • earlh20659 May 12, 2009

    here's some more information I've discovered,



    the mouse works a short time when opening in safe mode

    but then locks up....I don't have time to open the device manager to look at the ports etc



    Interesting though, that during startup the usb hub is all lights on green but when the windows xp logo shows up the hub goes black



    That suggests to me that all the usb ports work, just that during the startup they get shut off some how....



    would love to do system restore but the mouse stops working before i can select anything.......

  • Frank Zhang
    Frank Zhang May 11, 2010

    are you sure your mouse port works ok or not?

    do you check the hardware managment is there USB divice driver there?

  • Frank Zhang
    Frank Zhang May 11, 2010

    could you unplug and plug in the USB mouse in winowds see does it work?

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