Question about Kirby Ultimate G Bagged Upright Vacuum

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Kirby sentria shampooer

I cant find my manual and my husband took my sentria shampooer apart to clean it.  well, he didn't put it back together. now, i don't know if i've put it back together right.  it seems to be putting the foam out right but it won't suck up the water.  i've turned the water tank off.  i've made sure of that.  could  you please give me some suggestions on what to do.  i've got people coming over for a birthday party tomorrow and i'm trying to clean the carpet.

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Re: kirby sentria shampooer

Too late for your party, but my take on the matter is that you either didn't have the belt lifted all the way up before you put the shampooer head onto the machine, (brushroll was not spinning) or you may not have had the height adjustment lowered all the way to the floor. I have a store on a POPULAR auction site under the same ID as I am using here. If you can't find your manual, I have some in my online store.



Posted on Oct 16, 2007

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SOURCE: kirby sentria carpet shampooer

I do not know if mine is the santria brand but are you turning the knob on top of the solution carrier to off before trying to suck the water? Renee

Posted on Jun 25, 2007

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Related Questions:


How To Attach The Carpet Shampooer To A Kirby Generation 5 (G5) Vacuum Cleaner

The Kirby carpet shampooer is an attachment that is used with the Kirby upright vacuum cleaners. It converts the Kirby from being used as a dry pickup vacuum, into a carpet shampooer and extractor. Unlike other carpet shampooers and carpet extractors, the Kirby shampoo system does not saturate the carpet with a lot of water when cleaning. Kirby shampoo systems use a special dry foam formula that gently cleans the carpet without saturation.


The link below is to an excellent, easy to follow and understand video that will explain step by step how to convert the Kirby Generation 5 (G5) from a vacuum cleaner into a carpet shampooer. Please note that the vacuum in the video is actually a newer Sentria model, however the repair procedure is identical on the G5 as it is on the Sentria.

Video Demonstration of Converting Kirby Generation 5 From Vacuum Into Carpet Shampooer:

If you have any questions about the procedure of converting the Kirby G5 into a carpet cleaner, please feel free to request clarfication on this video right here on the Tip page. I hope that this video was helpful. If you did find the video helpful, please kindly rate this Tip as helpful by clicking on the Thumbs Up Icon in the lower right hand corner of the page.

Thank you very much for watching,

Chris J.

on Mar 21, 2010 | Kirby G5 Bagged Upright Vacuum

1 Answer

I am trying to assemble the shampooer part of my kirby sentria

Hi There,

Here's a link to a very helpful video that will walk you through step by step on how to attach the carpet shampoo attachment to your Kirby Sentria.

If you ever need to purchase some Kirby Carpet Shampoo, please visit the link below to our website. You may use coupon code GVC5 to save $5:
Kirby Cleaning Supplies, Including Shampoo, Stain Removers, and more.

Here's the link to the video instructions on how to convert into a carpet shampooer:
Video Instructions On How To Convert the Kirby Sentria Into a Carpet Shampooer

If you have any further questions or concerns please feel free to use the comment field to ask, I'm always happy to answer any and all follow up questions.

If this was helpful to you, please be so kind and rate my repair helpful, or leave some feedback for me, this is greatly appreciated by the Fixya Community Experts when they're able to help you solve your problems.

Thanks again,

Chris Jones

Jun 11, 2010 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

It's been awhile since I have used my shampoo system on my Ultimate G series Kirby. Well, as instructed I took it apart and cleaned it. Now I can?t figure out where to put the ?screen cap? and ?sponge...

The littlew round screen goes in the hole where the hose attaches to the tank. The round foam filter goes up in the hole underneath the on/off valve for the foam. Here is a guide if you need any more help...


Jun 15, 2009 | Kirby G6 Bagged Upright Vacuum

1 Answer

How to use shampooer on Kirby Sentria Upright

Kirby shampoo manual with plenty of pictures HERE

Good Luck

Mar 23, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Kirby Manual

The spray gun instruction HERE but be very careful - try shampooing in an inconspicuous area first. This is essentially as if you would buy some of those "spray on" upholstery cleaners in an aerosol cans.

Good Luck,

Sep 19, 2008 | Kirby G6 Bagged Upright Vacuum

1 Answer

Kirby Sentria shampooer

HERE is the shampooer manual. There is no suction involved picking up the water. It simply scrubs the solution off the rug and throws it in the tray in front of the Kirby vacuum.

Jul 19, 2008 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

How do i put the shampooer together

this is a link to a site with step by step instructions on how to use your kirby shampooer...

the Sentria and the Ultimate G series are identical when it comes to attaching and using the shampooers

Hope this helps!!!

Feb 23, 2008 | Vacuums

2 Answers

Kirby Sentria - Not distributing shampoo correctly

this site may be helpful

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.

Dec 07, 2007 | Vacuums

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