Question about Insignia 37" LCD Flat-Panel HDTV
I am unable to turn on the TV..The power in the TC comes for a split sec and goes off....Best Buy says that there is no warranty on this...TV technician says that it is hard to fix...What to do?? Please help!
the tv comes on for 10 to 30 seconds then turns off.
this tv is only 5 months old and we paid over $1000.insignia ns-lcd37-09
You should go to Insignia website and complain, about you problem either to their customer service department or sales department. Explain the problem to them and tell them that you thought you were covered by the warranty for any failure of the television not caused by you.Try to speak to people incharge of the departments if you can and keep calling asking to speak to the v.p.'s of sales.Tell them that best buy treated you badly and that you paid good money for the tv there, and they will not honor the service contract. Persistence is needed here. Hope this will help you with your problem.
Posted on May 13, 2009
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Posted on Jan 02, 2017
If your TV is less then a year old, still under manufacturers warranty. If not under warranty the defective parts could be the power supply or the back light inverter board. Both boards can be replace easily.
The way to know if you have a defective backlight inverter is by shinning a light from a flash light near the screen with the TV on and check in a 45 degrees angle if you have a dark video in the background, if the video is present then you have a backlight board failure. If no video, then is a power supply failure.
I have both boards if you want to buy them.
Let me know if you require further assistance.
Posted on Jan 08, 2009
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