Question about Lexmark X5150 All-In-One InkJet Printer

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MY Lexmark X5150 All-In-One InkJet Printer displays the message: HARDWARE ERROR 0502

MY Lexmark X5150 All-In-One InkJet Printer displays the message: HARDWARE ERROR 0502 when turned on. I have tried all possible suggested solutions but the problem still persists. Can anyone help me with how to solve this problem? I have tried the solution below over and over again from the Lexmark website but the problem still persists. Are there any other things I can do to solve this problem? The solution I tried: Hardware Error 0502 on LCD Display ID:ENUS16536 Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following: 1. Switch off the printer using the power button. 2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series. 3. Leave the power cable disconnected for 30 seconds. 4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right. 5. Take out both cartridges. 6. Place an index finger on the encoder strip on either side of the cartridge carrier. 7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot. 8. Lightly press the strip first to the rear and then forward, if necessary. 9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer. 10. Reconnect the power cable and switch the printer on again. 11. Perform the hardware test without cartridges first and then with both cartridges.* 12. Make a standalone copy. 13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

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  • 228 Answers

Unfortunately this appears to be a hardware failure and the printer is out of warranty. It is likely that the parts, repair and replacement fees would be more expensive than the actual cost of a new printer at this point.

Posted on May 11, 2009

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Posted on Jan 02, 2017

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  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5150.
  3. Leave the power cable disconnected for 30 seconds.
  4. Reconnect the power cable and switch the printer on again.
  5. When the printer powers up, you will need to select the desired settings.

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http://search.lexmark.com/printer/US/en/17K0000

Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. Geokohler@gmail.com

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- A faulty black/photo cartridge
- A faulty color photo cartridge
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There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

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