Question about Motorola Mobility MOTOZINE ZN5 Cell Phone

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Mobile shutdowns and restarts automatically

Last month end , i done a software update, on my motozine zn5 from that i found mobile getting restarts and shuts down automatically, it happens even when i try to call some one,while i am speaking with someone. it really annoying . kindly update me best soultion.

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  • sridharanit Jul 08, 2009

    I went to motorola service center and they replaced my battery ,the problem got fixed.now it's working great.

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This happened to mine too..sometiomes it would say invalid battery..i figured out that when i would take off the back cover or try to put it back on it would again restart..well im guessin its the battery thats not tighte..so i put a little toilet paper between the lid and battery to keep it alittle more tight..well its been about 9 hours and it has not restarded at all..

Posted on Jul 07, 2009

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This phone has a problem with the battery loosing connection with the battery contacts. Random Resets!
I would suggest that you get it serviced there is a rework that can be done to add some shims to battery compartment.

Posted on May 14, 2009

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This is a common problem: the battery is a bit narrower then the depth of the battery bay, so with time the contact's get loose and the battery starts wobbling. When the amplitude is high enough (when you throw your phone on the sofa or even when vibrating) the battery disconnects for a sec from a phone, then it connects back again, so the phone generally switches off and then back on.
The solution is to put some paper under the back plate to prevent the battery from moving.
Hope this helps.

Posted on Mar 24, 2011

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Posted on Jan 02, 2017

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