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Hi,
Welcome to Fixya. The reason why you can't use the internet or receive a picture message is because you need to save the GPRS and MMS settings of T-mobile on your phone. For the settings you need to contact the so that they can provide you the right settings like the APN the HTTP link and other settings. after you have save the settings you will be able to use the internet on your phone and will be able to send and receive MMS.
Thanks
Hi there. It sounds like there is something wrong at the carrier end, not wrong with your phone. Call your providers support line and ask for technical assistance to make sure that the network has no problems in your area. They should have a solution, or at least an explanation for you. Alex
my mytouch can received txt msgs but I can't send messages because an icon appears with an envolope with an explanation mark! meaning "txt not sent"... Help how can I solve this problem
Check in your sent folder and look at the envelope next to the message. Each envelope has a check box at the top right corner.
<>If the person you are sending the message to also has Verizon: -If it was received by the other person, the box will be checked. -If it has an arrow next to it, it's still in the process of being sent; possibly because the intended recipient is out of service. -If you click on the sent message and scroll down to the bottom, it will tell you what time the other person received it at.
<>If the person doesn't have Verizon, all the messages you send (regardless of whether or not they were delivered) will have an arrow in the box and it will not tell you what time the person received the message at.
Sometimes, a message will have an I in the box. I think it stands for Incomplete; this only happens to me when I send a message to more than one person and the message doesn't get delivered for some reason.
Tap Start >> Settings >> Phone, go to Services tab, select Voicemail and Text Messages and tap Get Settings. You may change the service center number from here. In case you do not know the correct number, call up your SIM provider and get the number from them.
I use an HTC Touch. Hopefully the menu should be the same in Touch HD as per the Touch. Try this..
Start -> Settings -> in the Personal tab, click Notifications -> u might see 2 tabs -> select Notifications tab again -> select an Event (here it is incoming SMS) -> below you'll see the Vibrate option -> tick on it to enable it -> Select OK to save.
Hope this helps, If so, rate me.. thanks - billa..
I had the same problem and came to this site for help but the solutions didn't solve the problem of "cannot send text message" on htc touch hd. All service numbers correct. Went to START/SETTINGS/CONNECTIONS/ADVANCED NETWORK/SMS SERVICE then changed from "gprs" to "gprs preferred". Double checked and had reverted to "GSM" but sms now works - finally!!! Hope this helps.
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