Question about Acer Aspire 5720-6661 Notebook PC

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ACER 5720 travelmate hangs then reboots on agpCPQ.sys

ACER 5720 Windows XP service pack 2
Hangs on agpCPQ.sys
Tried to get into eRecovery manager but it hangs on a grey screen indefinately.
Can anyone help?

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  • anoisyboy May 11, 2009

    got into eRecovery, then error message - lsass.exe 0xc0000005,

    Then blue screen - STOP 0x000000F4 (0x00000003, 0x8A2FF728, 0X8A2FF88C,0X80957A0E)




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Refresh your system using Reginout. Thanks

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Sony viao laptop starts to log on after entering password then shuts down.

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1 Answer

How to factory rest a acer travelmate 2410


Acer eRecovery stores pre-loaded software internally for easy driver and
application re-installation.
1 Boot to Windows XP.
2 Press <Alt> + <F10> to open the Acer eRecovery utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery window, select Recovery actions and click Next.
5 In the Recovery settings window, select Reinstall applications/drivers and
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6 Select the desired driver/application and follow the instructions on screen
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At first launch, Acer eRecovery prepares all the needed software and may take
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Acer ERecovery Service is Not Available


What is the ERecovery Service?
On Acer Computers there is a floating toolbar on the desktop called the Acer Empowering Technology program. Within this program there is the ERecovery Service that allows a user to create backup operating system disks, create a backup of the current system, and more. This is a very handy feature because in many cases the computer does not come with a set of backup disks.

The icon for the ERecovery service looks like this one:

erecoveryicon.jpg

If you dont see this icon on the Empowering Technology bar then the application is not installed and will not be available.

How to Open ERecovery Service

There are three ways to access the ERecovery Service.

  1. Press ALT-F10 when the computer is first turned on. If you see the Windows XP or Vista splash screen you've waited too long and will have to shut the computer down and try it again.
  2. Find the ERecovery Service icon on the Acer floating toolbar and click it.
  3. Click on Start, All Programs, Acer Empowering Technology, and click on the icon for Acer ERecovery Management.
Downgrading from Vista to XP - "ERecovery Service is Not Available"

On many Acer models, the computer is preinstalled with Windows Vista, but it comes with a set of Windows XP Professional disks that allow you to uninstall Vista and reinstall Windows XP. Unfortunately, the hidden partition (PQService) that enables the ERecovery feature remains with a Windows Vista image. So, after the reinstallation of Windows XP, the Erecovery service is not available and you'll see a screen similar to the one below when you try to access it from within Windows.







25f31d0.jpg


You can still access the ERecovery Service using the Alt-F10 trick when the computer first starting booting, but you'll be disappointed to see the Windows Vista OS instead of Windows XP . Dont proceed with the ERecovery at this point unless you want to restore the system back to Vista.




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My Acer Aspire 5720-4258 turns on fine but then it says to choose either Launch Startup Repair (recommended) or Start Windows Normally and I have tried both but none of the two work I cant get passed this,...


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Hi,

This happens when there is a process still trying to work in the back end.

Try to disable most of the applications which get opened by default when windows starts.

Click on start/run/ and type msconfig. Once the window comes up click on start up tab and disable all.

Now try to reboot the system.

Also hope there is no usb device connected at the time of shut down. This would also make xp hang.

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1 Boot to Windows.
2 Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
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Cant open acer eRecovery Management?


Hi,
the problem here happened to my PC as well, whenever I tried to run eRecovery manager, either the computer hangs or it restarts. Usually the recovery software should be used when the drivers fail
Possible Solution: 1) Reinstall the eRecovery manager from the CD/DVD provided 2) Download by going online: http://support.acer-euro.com/empowering_technology/utility.html
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My acer travelmate 4052 laptop hangs several time,and needs reboot, give me solution,thanks


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