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Neptune washer front load

Won't go in to high spin and the max spin is set on and the door is locked

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Re: neptune washer front load

We have a front loading washer and it will not spin out or drain the water out . Could you tell me what is happing with it and what i need to repair.

Thank you garry matton email is teenmatt@

Posted on Jul 12, 2008

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Re: neptune washer front load

I don't know if this applies to your washer, but the model #MAH9700 and a serial number from 10188468GA through 11683946GJ washers have been placed on a recall. To find out more, go to:

Posted on Oct 28, 2007

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Error code FL-maytag neptune front load washer won't lock

replace door latch (fl = faulty latch ) good luck APPLIANCES R EN

Mar 09, 2013 | Maytag Neptune MAH5500B Front Load Washer


Maytag Neptune Front Load Washers No Spin Problem

A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Spin cycle does not extract water

might be a bad door lock. if the machine detects the door is not locked then it will not go into the high speed spin.

Feb 19, 2011 | Maytag Neptune MAH7500WH Front Load Washer

1 Answer

Maytag Neptune Washer, Model: MAH5500

The problem is with your door lock set.You may need to
replace it.If your lock is faulty the washer wont begin its

Apr 08, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front Load Maytag Neptune won't spin.

check the board
is the resister thats burning r-11
if it is you need to change the wax motor lock as well
its the door lock found where the door latch goes in
ive included the part number 22002119
they should have told you

Oct 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I have a Neptune front loader that now spins slow on the final spin. Pushing max extract doesn't help. I need help - -wet sheets

does the door lock? if the answer is no then you have a blown resister on your main control board R11 and the reason it blew is your wax motor on your door lock is binding up. you need a new control board and wax motor.

Jun 15, 2009 | Maytag Neptune MAH6500A Front Load Washer

1 Answer

Maytag washer

check to make sure the door is locking when it should. If the door isn't locking or sensing that its locked the washer will not go into high speed spin.

Mar 31, 2009 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Neptune washer front load may4000awq

Check your washer belt has not slipped off.
Just so you know thats not the problem.. Ours went ga ga and it was only the belt!


Aug 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Spin Cycle Fails on Washer

This solution is 100% correct, change the : wax motor &control board.I'll be happy to guide you through this if you need me to.

Apr 23, 2008 | Maytag Neptune MLG2000A Front Load Stacked...

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