Question about Holmes Products HAP422-UC Air Purifier

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Red light on air filter

I have a red light on my air filter. I replaced the filter with a new one and the red light is still on .. can u help?

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  • gnydan Nov 25, 2007

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After spending hours searching for this supposed little hole easy to miss, I called customer service. I found out that it's easy to miss because it doesn't exist!

Here's the correct answer: Once you've replaced the filters, turn the unit back on. Then, with the machine running, press and hold down the on/off power button for about two seconds. The red light will flash and then turn off.

Posted on Apr 10, 2009

There is a little hole between the red light and green light that can be missed easy but its there. inset a small needle or straighten a small paper clip and inset it in the little hole till it clicks . Then hold for a few seconds and the red light will blink and go out if your filter is clean.

Posted on Feb 12, 2008

  • Roy Ku Sep 30, 2012

    I tried resetting the filter and holding down the on/off button for a few seconds, but the red light didnt turn off. I put in a brand new filter too! Any other suggestions?

  • Daniel Gimness
    Daniel Gimness Oct 02, 2012

    Thanks!! It worked.

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There is a little hole! just above it is a label that says "Filter Reset"
get a paperclip size pin and put it into the hole, you will hear a click
let the unit run a few minutes before it goes off. Make sure the filter is changed before attempting the above.

Posted on Oct 31, 2015

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Posted on Jan 02, 2017

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2. Press the enter button and hold it down for 3 seconds and a number 1 will be flashing after the words new filter on the display. This flashing number is so you can enter which filter you have changed. Filter number 1 is the pre-filter, filter number 2 is the V-5 gas filter, and filter number 3 is the Hepa filter.
3. You change the number for the filter by pressing the up arrow button.
4. Once you reach the correct filter number you press the enter button and the control panel will display a question mark after the words new filter on the display. Below this it will say, E = Yes M = Cancel. If you wish to cancel the entry so it does not reset a new filter life, simply press the Menu button.
5. If you want it to reset the filter life for the changed filter, simply press the Enter button. Once this is done, the filter light will change back to the green light, which will show the filter has been changed. If you go to the remaining filter life on the control panel for the filter number you just changed, you will now see the remaining life of the filter in hours has been reset.


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